Showerlay Wiper 800 x 800 mm Point Zonda

Dear Jim,

I would like to confirm that suitable McAlpine siphon trap with pipe is included to this wet room kit. It is completely rotatable and it's pipe height can be adjusted so it gives flexibility to avoid the joists. It features flow rate of 26 l/min and water seal of 20 mm which prevents the air from getting back into the shower.

For the price visible on the product page you receive:

- XPS foam base with pre-machined fall from every corner of the tray to every corner of the drain, reinforced with fibre glass mesh and cement based glue,

- integrated and waterproofed stainless steel channel,

- grating pattern (6 available) - no impact on price nor on performance,

- McAlpine siphon trap with pipe,

Optionally you can include the waterproofing kit to your order, which is very useful especially for timber floor but also recommended for concrete floor.

If you have any questions I am here to help,

David 020 7193 0953

Dear Robert,

I can confirm that we have 20 and 28 mm thick versions of this shower tray available for next day delivery, so if you place an order today before 2 o'clock you will receive it tomorrow. As 35 mm thick bases are not that popular, they are available within 3 business days.

Please let me know if you need any further assistance.

Adam

017 0927 3601

Dear Customer,

I can confirm that we can ship to any country within the European Union. Delivery fee may vary for other countries, but for France standard free delivery applies.

You can place the order online, there should be an option to choose France as country for delivery. If you find it troublesome please call me and I will try to help to place the order over the phone.

David

020 7193 0953

Dear Customer,

I can confirm that the grating can be lifted up after installation is over, to access the siphon trap from above for cleaning. It can be simply opened and standard bathroom cleaning detergents can be used.

Linear drain channel is already integrated and waterproofed so it cannot be moved, however grating is removable part.

If you have any questions I am here to help.

David 020 7193 0953

Dear Customer,

I can confirm that this product is suitable for both concrete and timber flooring. There's only requirement that it needs to be underboarded beneath entire surface. You can see fitting instructions here:

Fitting instructions

If you have any questions I am here to assist.

David 020 7193 0953

Dear Customer,

We include suitable McAlpine siphon trap with pipe to every drain we sell. It features 26 l/min capacity, which is slightly more than standard, 20 mm water seal and pipe diameter of 1.5''. It is completely rotatable and adjustable, which gives flexibility with fitting. Product has everything needed to be installed, so yes, it is ready to be connected to your waste system straight after unpacking.

David 020 7193 0953

Dear Customer,

Tile backer boards need to have proper thickness. Distance from the shower tray surface to the top edge of the vertical frame of integrated drain is fixed, 15 mm, so is the maximum thickness for all your material that is going to be fitted on top of it. If your tiles are for example 8 mm, then 6 mm tile backer board should be used and 1 mm layer of tile adhesive.

Boards need to be cut diagonally, to match the angle of the premachined slopes on top of the shower tray. Backer boards can be stuck to the shower tray with tile adhesive, as the tray is covered with material that connects to tile adhesive well on both sides.

Hope that helps, if you have any questions I will be happy to assist.

David 020 7193 0953

Dear Customer,

I can confirm that we can create custom shower tray made to size, it would cost more and we would need more time to deliver (6 business days) but yes, we can basically create any shower tray which is smaller than 2000 mm x 1200 mm. It will probably cost more approximately £50 more than standard shower tray of similar specification.

Please send us dimensions, thickness, drain position, it's style and if you require any waterproofing kit to our email: shop@wetroomsdesign.co.uk. I will prepare proper technical diagram, quote and will reply with all the necessary details.

I am happy to help in case of any questions.

David 020 7193 0953

Dear Graham,

I am sorry to hear about your mom, we've got an article that you might find interesting: 3 More Benefits of a Walk In Shower When You Have Mobility Issues.

Regarding your query, 900 x 1700 is one of our standard wet room kit size. They are available in versions with Linear or Square drain. Basically after buying them you will receive everything you need: 900 x 1700 premachined board (falls from every corner of the tray to every corner of the drain) integrated stainless steel channel, grating pattern (6 available) and suitable McAlpine waste siphon trap. 

In addition, you can choose to include the waterproofing kit. Each kit increases the price by £59, so if you went for 6m2˛, it would cost additional £118 total. With the waterproofing kit, you have everything you need to fit the wet room kit and seal it, after doing this it's ready for tiling.

If you have any questions I will be happy to help.

Adam 017 0927 3601

Dear Customer,

Only Showerlay Wiper Invisible are suitable for vinyl floor covering. Other shower trays have vertical frame of 15 mm, so you would need to accomodate that space (best with tile backer boards) to bring it to the frame level, so vinyl sheet is flushed with the drain. If you are able to do this, then you can use any Showerlay, if not, only Showerlays with Invisible drain will be suitable for you.

Peter 020 7193 5485

Dear Simon,

The Showerlay comes with already integrated and waterproofed 500 mm long stainless steel channel drain. Shower tray itself doesn't require additional waterproofing, however we always recommend to do this, especially for timber flooring. Floor/wall joints as well as the splash area should be protected against water and that's where the tanking kit comes really handy.

Waterproofing kit which can be included to this product, is very efficient, one kit covers 3.2 square metres, contains 4kg tanking liquid, 1l primer, 10m sealing tape, 2 corners and 2 pipe collars. It can be purchased for £59 each, while normal price is £99.

If you have any questions I will be happy to help.

Adam 017 0927 3601

Dear Ryan,

There are 3 thicknesses available: 20, 28 and 35 mm and they state how thick shower tray is on the edges. They are much shallower near the drain, which is a result of having premachined diagonal slopes towards the drain.

Floor boards are usually 20 mm thick and to install the shower tray you need to remove them to expose the joists, create battons, fix them to the joists and then mount at least 18 mm thick marine ply between the joists. This will create solid even support for wet room kit, which requires to be underboarded beneath entire surface. 

By doing this, you will actually replace the floor board with tile backer board and this will allow to avoid total floor height increase.

Alternatively you can lay the shower tray straight on top of the floor boards but you will need to use tile backer boards to bring up rest of the floor height to the shower tray level.

You can find range of tile backer boards here.

Peter 020 7193 5485

Dear Customer,

Our wet room kits are based on XPS material, which is flexible and can be safely trimmed. This can be done with a regular handsaw, is very easy and does not do any damage to the shower tray.

There's one recommendation from us, if you want to cut for example 100 mm off each dimension, you would need to take equal bits off each side 50 mm from the top and 50 from the bottom as it has premachined slopes towards the drain which need to be preserved.

800 x 1200 shower tray can be shortened down to a minimum size of 600 x 1000 mm.

If you have any questions I will be happy to help.

Adam 017 0927 3601

Hello,

Showerlay wet room kit former is available for next day delivery and same day dispatch if order is placed before 3 o'clock. Our courier, TNT delivers from 9am - 6pm. Tracking number with shipping confirmation is sent just after goods are in transit. There's no additional delivery cost.

If you have any questions I will be happy to help.

Peter 017 0927 3601

Dear Customer,

It depends on your total shower area. Is 800 x 1200 total size of the floor in your shower or is it extended by drying area? If not, one waterproofing kit will be more than enough. Each waterproofing kit covers 3.2 square metres with 2 layers.

Wet room kit comes with drain already integrated and waterproofed so main points of concern are floor/wall joints. The kit is the best for this as it contains 10m sealing tape, 2 corners and 2 pipe collars. If you can spare the tanking liquid, extra waterproofing is always good and should be used to protect the shower area and splash area (extends the shower area by 500 mm off each edge).

We have 30 days unconditional returns right policy so you might want to buy additional kit and if you don't use it you can send it back to us for a full refund.

If you have any questions I will be happy to help.

David 020 7193 0953

Dear Customer,

While the grates themselves are not available on our website to purchase, we can supply and sell them. There's 500 mm long linear drain integrated with this shower tray and the grates are interchangeable, so you can purchase any of 6 available grates for this shower tray.

Please call us 020 7193 0953 Mon-Fri 8am-5pm to arrange payment and place the order.

DavidÂ

Dear Customer,

Pure grating pattern is designed to be filled with tiles indeed. It features of 12 mm deep channel, so if you're tiles are not thicker than that, this product will be suitable for you. At the end of the day there's only grap between the grating and rest of the floor visible, so that's very minimalistic design.

If you're tiles are thicker than 12 mm you should go for Showerlay Wiper 800 x 1200 mm Line Invisible. It doesn't have any vertical frame, so there's no requirement for finish material thickness. You will need to aesthetically cut the tiles probably with water jet to avoid sharp edges.

Adam 020 7193 0953

Dear Customer,

Distance from the shower tray's top edge to the top edge of the drain is 150 mm and 192 mm to the centre of the waste trap.

You will need approximately 65 mm of height below the shower tray, it's diameter is approximately 8 cm. It is completely rotatable and it's pipe can be adjusted.

If you have any questions I will be happy to help.

David 020 7193 0953

Dear Customer,

Biggest difference between thicknesses of the board is the slope the shower tray provides. Thicker shower tray provides sharper slope. This might prevent water from pooling if plenty of water will be going through the shower, although even 20 mm thick tray provides sufficient gradient to make water flow towards the drain. As the bottleneck of the flow rate is the waste siphon trap and we include exactly the same to any thickness it does not determine maximum capacity of the shower tray which is always 26 l/min.

For timber flooring 20 mm thick tray is recommended, because floor boards usually are 18 mm thick and by proper installation you can avoid increasing rest of the floor height. If you have much space you can go for thicker tray if you prefer to have steeper shower.

20 mm thick trays are the most popular one, therefore we carry largest amount of them in our warehouse for next day delivery. Some of 35 mm thick trays might be available within 3 business days.

If you have any questions I will be happy to help.

David 020 7193 0953

Dear Customer,

800 x 1500 shower tray can be trimmed to a minimum size of 640 x 1300 mm.

There's a recommendation though - it would be the best if you could cut equal bits from each side to make sure to keep premachined slope. For example, if you want to shorten 1500 dimension to 1400 it would be the best if you took 50 mm from the top and 50 mm from the bottom of the shower tray.

If you have any questions I will be happy to help.

Adam 017 0927 3601

Dear Customer,

20 mm thick shower tray is the best for timber floor type. Because floorboards usually are 20 mm thick, 20 mm thick shower tray should be a good solution. According to our fitting recommendations, you need to:

1. Remove floor boards to expose the joists,

2. Prepare and fix battons to the joists, approximately 20 mm from their, upper level.

3. Mount at least 18 mm thick marine ply between the joists, on top of the battons.

4. By doing this, marine ply should be the same level the joists are and this should be a solid support for the shower tray.

5. Shower tray can be fixed using tile adhesive.

If you have any questions I will be happy to help.

Kind regards,

David 020 7193 0953

Dear Customer,

I can confirm that our shower trays can be cut to avoid obstacles and trim the shower tray down to size. How much it can be trimmed it depends on the size of the shower tray and shape of the integrated drainage.

Please let me know what's the size of your shower area and I will confirm which is the best shower tray that would fit your space.

I am happy to assist if you have any questions.

Regards 017 0927 3601

Dear Customer,

Colour of wet room kit is between grey and brown, because it's reinforced with cement. Please notice that shower tray needs to be covered with floor finish material like tiles or mosaic, so you only part of the unit visible after installation is done is the stainless steel drain part. It's not a ceramic shower tray, it's floor level walk in shower tray.

If you have any questions I will be happy to assist.

David 020 7193 0953

Dear Customer,

We are able to supply grates replacement for our drains, though they are not available on our website as a separate products. Please call us 020 7193 0953 Mon-Fri 8am-5pm and we will place the order for you over the phone. For your information they are interchangeable so you can choose any of the 6 available patterns.

Looking forward to hearing from you.

David 020 7193 0953

Dear Customer,

I can confirm that this product can be shortened to size or cut to avoid obstacles. 800 x 1200 mm shower tray can be shortened to a minimum size of 660 x 1000 mm.

I am happy to assist if you have any questions.

Peter 020 7193 5485

Dear Jeremy,

If you have 800 x 1100 mm of space, it might be better to go for 800 x 1200 wet room tray with drain already integrated and slope premachined from every corner of the board to every corner of the drain. It's a very delicate slope yet sufficient for effective water flow.

Shower trays can be cut to avoid obstacles or trimmed down to size, 1200 mm side can be easily cut to 1100 mm with a standard handsaw.

In case you prefer to use a linear drain - that's also possible, however you would need to put an effort to prepare the slope on your own.

If you have any questions I will be happy to help.

Adam 017 0927 3601

Dear Customer,

I can confirm that we've got this shower tray available in our warehouse with next day delivery and it will be delivered tomorrow if you order it before 3 o'clock.

If you have any questions I will be happy to assist.

Kind regards

Peter 020 7193 0953

Dear Customer,

I can confirm that this product is available with next day delivery, therefore if you order it on Tuesday before 3 o'clock, we will ship it same day and it will be delivered on Wednesday.

Regarding thicknesses - basically biggest difference between each thickness is the slope - thicker shower tray is steeper. For timber flooring, we recommend 20 mm thick board, as the floor boards usually are 20 mm thick, and by fitting shower tray of the same thickness you can avoid increasing total height of the rest of the floor.

I am happy to assist if you have any questions.

Kind regards

David 020 7193 0953

Dear Customer,

I can confirm that Showerlay Wiper 1200 x 1200 mm Line Pure is available for tomorrow delivery (if you order it today before 3 o'clock) in 20 and 28 mm thick versions. 35 mm thick shower tray would be delivered on Monday because all shower trays of that specification have been sold out.

If you have any questions I will be happy to help.

Kind regards

David 017 0927 3601

Dear Stuart,

You need to add proper product to your shopping basket, you will find Showerlay Wiper 900 x 1700 mm Line Tivano here. Alternatively we can just manually alter your order later, there's an option to add your custom comment to your order.

For your information they are interchangeable so you can swap them later even if installation is done.

Kind regards,

David

Dear Customer,

Yes it does.

It consists of the 800 x 1500 mm board, integrated 500 mm long stainless steel channel, Pure grating and McAlpine waste trap. There's option to include the waterproofing kit if you don't have your own waterproofing materials.

We sell complete products with everything included, waterproofing kit is very useful for this shower tray.

Kind regards,

Peter 017 0927 3601

Dear Customer,

Our Showerlay must be fully underboarded, but by proper installation you can achieve the same way as if it was sitting on the floor boards. Basically you need to remove existing floor boards to expose the joists. Then you need to prepare battens and fix them to the sides of the joists. After it's done, you would need to mount at least 18 mm thick marine ply between the joists, on top of the battens. By doing this you will be able to replace former floor boards with the shower tray.

Please see our fitting instructions for more details.

I am happy to help if you have any questions.

Kind regards

Agnes D, 020 7193 0953

Dear Customer,

This shower tray is available in 11 sizes, 4 square and 7 rectangular shapes. You can find them all here:

https://wetroomsdesign.co.uk/wet-room-shower-trays

We can also supply custom sized shower tray, please contact us to receive individual quote. These formers can be cut to avoid obstacles or shorten down to size with a standard handsaw.

Let me know if you have any questions.

Kind regards

Dear John,

I can see that you ordered 2x Showerlay Wiper 900 x 1500 mm Point Tivano, and 1x Showerlay 900 x 1850 mm Line Invisible shower tray. In case of the formers with Square Tivano drainage, drain should go above the shower tray level for 15 mm.

Situation is different for Showerlay 900 x 1850 mm Line Invisible, this shower tray comes with drainage which is completely leveled with the board and there's no vertical frame at all as you noticed. They do not have restriction for floor finish material thickness, but there's other restriction - there's only one grating available - tileable one. Grating needs to be covered with tiles as well, so after the installation is over, you could see only the channel which allows the water to flow.

You will need to aesthetically finish your tiles, to be sure they are not sharp (this can be achieved for example with water jet cutting). Alternatively you might want to take a look at similar shower tray but also vertical frame - Showerlay 900 x 1850 mm Line Pure.

Let me know if you have any questions.

Kind regards

David M 020 7193 0953

Dear Customer,

Yes, our showerlay can be trimmed to size using regular handsaw. It is very easy and doesn't do any harm to the tray. When trimming, make sure you cut it for equal distances from both sides to preserve premade fall the drain.

We can also supply custom sized shower tray, please contact us to receive individual quote if you are interested.

If you have any questions I will be happy to help.

Kind regards

Agnes

Dear Customer,

I can confirm that the wet room kits we supply are trimmable, you can cut them down to size or to avoid obstacles with a standard handsaw. We recommend to take equal bits from each side to make sure that premachined slope is preserved, for example if you want to take 100 mm from one dimension you should take 50 mm from the top and 50 mm from the bottom.

If you have any questions I will be happy to help.

Kind regards,

David 020 7193 0953

Hello,

It has be underboarded, but by proper installation you can effective make it sit on the joists. Please see our fitting instructions, they describe it well:

https://wetroomsdesign.co.uk/wet-room-kit-shower-tray-installation-instructions-timber-floor

I am happy to help if you have any questions.

Kind regards

David M.

020 7193 0953

Dear Customer,

These shower trays are available with next day delivery. We currently have over a dozen of them in our warehouse. There's a deadline of 3 o'clock to have them shipped same day. Waterproofing kit has no impact on delivery time, we do have plenty of them, no matter if you order them or not order will not be delayed.

Let me know if you have any additional questions, I will be happy to help.

Kind regards

David 020 7193 0953

Dear Customer,

Product is complete, so you don't need to buy anything separately. Drainage channel is integrated with the board and it also comes with grate (6 patterns available) and McAlpine waste trap.

There's option to include the waterproofing kit to your order, which I would especially recommend for timber flooring. It is very cost efficient, only £59 / 3m2˛ (2 coats).

I am happy to help if you have any questions.

Kind regards

Peter 020 7193 0953

Dear Customer,

If you purchased the shower tray yesterday before 3 o'clock it would be shipped and out for delivery today. We ship all the goods same day if the order is placed before 3 pm with next day delivery service.

For example if you order this tray today (Wednesday) at 2 o'clock you will get it tomorrow (Thursday).

Let me know if I can assist in any other way.

Kind regards

Peter T 020 7193 0953

Dear Customer,

We can supply just the trap suitable for that drain, it would cost 20 + 10 for delivery. They are currently unavailable on our website, to place the order please call me and I will arrange your order & payment over the phone.

Kind regards

David M 020 7193 0953

Dear Tyler,

I can confirm that for the price which is visible on the product page you would receive:

- bloard with premachined slopes

- integrated stainless steel channel drain

- grate, in this particular case it would be tileable Pure grate that would be included

- McAlpine waste trap

You can also include a waterproofing kit to your order, but that's optional.

Let me know if you have any questions.

Peter T

020 7193 0953

Hello,

Have you placed any order with us before? What's the full specification of the shower trays you'd like to purchase? According to our trade and wholesale discount policy, we can grant you a first discount if your cart is above £720 or if you placed an order before let me know your email address, I will check how much your account has already in total purchases.

Please contact me for further assistance.

Kind regards

020 7193 0953

David M

Hello,

We're going to check whether we can deliver to Hong Kong and send the quote to your email address, however it will be very expensive, probably much more expensive than the shower tray itself.

If possible, it would be much better for us to deliver to UK for free and then you could arrange a pickup to your final delivery address.

I am happy to help if you have any questions.

Kind regards

David 020 7193 0953

Hello,

We are able to supply a complete waste trap replacement, you would be able to take that waste trap from it and insert it to your drain.

Price of a new waste siphon trap is £25.

Please contact me and I will help you to place the order.

Kind regards

Adam 017 0927 3601

Hello,

Thank you for your question.

Nothing the joists is not recommended. It is much better option to try to find a drain with different outlet position or maybe just the linear drain itself and create your own sloped floor.

Waste trap they are equippped with is completely rotatable and it's pipe is adjustable.

I am happy to help if you have any questions.

Kind regards

Hello,

Yes, this drain is both suitable for tiled floor and tilng the grating.

It is the most universal product type, it will accept variety of finish materials, from vinyl to stone and marble.

There's restriction though - it has to be covered with that material entirely (including the cover).

David M

020 7193 0953

Dear Customer,

The biggest difference between each thickness is the slope, thicker shower tray provides larger slope, however even 20 mm thick tray provides sufficient slope for free water fall.

As they all have to be underboarded, even 20 mm thick shower tray is strong enough to bear a lot of weight.

For timber flooring 20 mm thick shower tray is the best option, if you have more space then you could go for thicker one, it might prevent water from getting outside the shower if you're going to have plenty of water going through it.

I am happy to help if you have any questions.

Kind regards

Matt B 020 7193 0953

Hello,

We've got a product which should match your needs, Showerlay 800 x 1500 mm Line Invisible. It is suitable for vinyl flooring, however has to be covered entirely, including the grating.Â

Waterproofing is also highly recommended prior to fitting. There's an option to include or not a waterproofing kit before adding it to your shopping cart. It costs £59 / 3 m2˛ and convers that area with 2 coats. 

I am happy to help if you have any questions.

Kind regards

Adam S 017 0927 3601

Dear Customer,

I confirm that our shower trays are suitable with underfloor heating if it's fitted on top of them.

They are based on XPS foam which is great insulator, therefore if UFH was installed under them, it would provide only limited warmth. Floor on top of the tray would not be as warm as on the rest of the room.

Please notice that the tray has 15 mm lip and that's the space you have to accomodate your tiles, UFH and tile adhesive. You should check how thick are your tiles and UFH if together are less than 15 mm it should be fine to be used on our tray.

Kind regards

David 020 7193 0953

Dear Customer,

We do ship to France, we can supply to any place in the EU actually. There's no additional fee, price shown on our site includes tax and delivery.

To buy something and have it delivered to France, please choose your country during checkout and that's it. Place a regular order.

I am happy to help if you have any questions.

Kind regards

David 020 7193 0953

Dear Customer,

The shower tray is 4-way slope, there's a line from the corner of the board to the corner of the drain. Your tiles have to be cut according to that.

You can see the technical diagram on the appropriate tab, it shows the slope. In general you should something which looks like an envelope once the installation is over.

I am happy to help if you have any further questions.

Kind regards

Adam 017 0927 3601

Dear Customer,

We normally deliver standard-sized shower trays with next day delivery, however 1000 x 800 is not one of them.

there are 2 options:

1. You could go for 800 x 1200 and trim it down to size, it's price is: £ 289.84. It could be delivered quickly and trimmed down to size easily.

2. There's possibility to have a custom tray manufactured, would cost more and take longer to delivery, however we could make 1000 x 800 mm shower tray.

Let me know if you're interested and I will prepare a technical diagram and quote for you.

Kind regards

David 020 7193 0953

Hello,

Unfortunately we do not have a video showing the process of fitting, however it's quite well descrbied on our fitting instructions help and support page available both for concrete and timber floors:

Wet room Kit shower tray installation instructions | Timber floor Wet room Kit shower tray installation instructions | Concrete floor It's very easy as you can see but that's why you actually but wet room tray base - to make fitting easy and fast.

Last name in the product indicates grating pattern, in this case it's Pure which means that the drain must be filled with tiles.

I am happy to help if you have any questions.

Adam S 017 0927 3601

Dear Customer,

Yes, our shower trays are suitable for concrete and wooden floors. Wet room kits are available in three thicknesses: 20, 28 and 35 mm. Every thickness is suitable for concrete floor. I have attached fitting instruction for this type of floor, you can read it by clicking the following link:

https://wetroomsdesign.co.uk/wet-room-kit-shower-tray-installation-instructions-concrete-floor

I am happy to assist if you have any further questions.

Kind regards

Agnes D. 020 7193 0953

Hello,

How many of them would you like to buy? Would this ba an order for a single product or do you want to order more of them, a pallet for example?

I think shipping is possible, what's the price and time acceptable for you that's the question.

Kind regards

David 020 7193 0953

Hello,

That product is available with next day delivery, therefore if you order it before 3 o'clock we will send it today with next business day (Monday) delivery.

There's possiblity for Saturday delivery however it would include additional fee (£20). Let me know if you're interested.

I am happy to assist if you have any questions.

Kind regards Adam

017 0927 3601

Hello,

This product is available with same day shipping and next day delivery, therefore if you order it today or tomorrow (as today is a bank holiday and we cannot ship it) you will get it on next business day - Wednesday.

I am happy to assist if you have any further questions.

Kind regards

David M 020 7193 0953

Hello,

I think that this way of preparing a base for the tray should work well, however that 40 mm liquid screed may cause a problem because there's a drainage integrated with the tray which vertical upstand is 15 mm high. You would need to cast the tray somewhere in the screed layer, 15 mm from it's surface. If you're able to deal with that, our product should work well. It has integrated & waterproofed drainage, McAlpine waste trap with pipe and slopes, should be safe and easy to fit and convenient to use.

I am happy to assist if you have any questions.

David 020 7193 0953

Hello,

How many of them would you like to buy? When do you need this shower tray? This is a new product in our store and we do not have it in stock yet, so the delivery of this product takes longer because it is produced only after placing the order. Production and delivery can take up to 25 days.

Please, let us know how many of them you require and we will prepare a delivery quote.

Kind regards

Agnes D.
Customer service

Dear Customer,

The tray can be installed in timber frame floors, it needs to be supported by about 18mm marine plywood between the joists. For full installation instructions, please search for ''Installation'' at the product page.

If you have any further questions please contact me.

Kind regards,

Hello,

This product is available with next day delivery therefore if you order it before 3 o'clock we will deliver it on next business day for free.

I am happy to assist if you have any questions.

Kind regards

Adam 017 0927 3601

Hello,

It depends on your floor base, for timber floor we highly recommend 20 mm thick board and that's because of floor boards' thickness. With proper installation they can be simply replaced. Please see our fitting instructions for more details.

Only real difference between each thicknesses is the slope. Thicker shower tray is steeper at the same time. It might be beneficial to prevent water from getting outside shower area if you think you will have plenty of water running through your shower, however the most important thing to achieve is to have tray flushed with rest of the floor level.

Kind regards

David 020 7193 0953

Hi,

The showerlay itself is covered with material that is perfect for tile-on, however please notice that it comes with integrated drainage which is 15 mm high, therefore you need to check your tile thickness. If your tiles are 10-14 mm thick, using tile backing board is not necessary, if your tiles are thinner then you may need to use tile backing boards to level the tiles with the drain's frame. Tiles must be flushed with the frame, otherwise water will not be drained.

In addition, if your tiles are thicker than 14 mm, we have alternative solution - Showerlay Invisible - it doesn't have any vertical frame at all so there's no restriction for your finish material height, however it have to be covered with your tiles, or other material (marble, stone) entirely. 

Kind regards

Agnes

Hello,

This shower tray can be trimmed to a minimum size of 960 x 960 mm, however we highly recommend to take equal bits from each opposite ends so premachined slope towards the drain is presever.

If you wanted to take 150 mm only from further end of the tray you it would make your floor uneven, one end would be higher than the opposite one. It would be possible to take 75 mm from one end and 75 from the opposite one and that would effectively shorten the tray down by 150 mm.

Alternatively we can offer bespoke, custom shower tray. It would have perfect slopes and would be the size your need without having to trim it, however unlike other products on our website it would take longer to have it delivered (would need to be manufactured first) which can take 6-10 business days and would cost more.

I am happy to help if you have any quesitons.

Kind regards

Adam 017 0927 3601

Hello,

This tray will accept standard-thickness tiles, from 4-14 mm. Distance from the shower tray surface surrounding the drain to the vertical upstand edge is 15 mm. If your tiles are significantly lower or thicker, then please see Showerlay Invisible. It will accept any thickness tiles, however it must always be tiled on entirely, including the grating.

I am happy to help if you have any further questions.

Kind regards

David 020 7193 0953

Hello,

We do have 30 days unconditional return right - if you receive the item and don't like it, you can just send it back to us and receive a full refund.

Manufacturer gives 10 years guarantee on that drain. We sold thousands of them and Customers are very happy with the product - we barely had any product with them.

Kind regards

David

Hello,

We are not working during weekends, sometimes we do reply to emails and phone calls.

You can visit our Rotherham warehouse from Monday to Friday, 9am - 6 pm.

Let me know if you have any questions about our products or service.

Kind regards

Adam 017 0927 3601

Hello,

Yes, tanking liquid is available separately, however it's less cost efficient. Waterproofing kit is available at comparable price and contains materials that you will probably need to use anyway.

There's special category in our store: Tanking liquid.

I am happy to assist if you have any further questions.

Kin regards

David 020 7193 0953

It is yes, please have a look at our drain comparison to see their specification at a glance.

Hi Stella,

this product is available with next day delivery so if you place your order before 3 o'clock today you will receive it tomorrow.

I am happy to assist if you have any other questions.

Kind regards

Adam 017 0927 3601

Dear Customer,

Yes you can fix to a timber stud wall. You can use 10 or 12mm: 10mm - 300mm centres, 12mm - 400mm centres.

I am happy to assist if you have any questions.

Kind regards

Hello,

Yes. This product can be used with underfloor heating. The heating device should be installed on top of the tray.

It is based on XPS which is good insulator against sound and warmth, therefore if it was installed under the board it would limit the warmth that could go through the tray.

Please notice that the vertical frame of the drain integrated with that tray is 15 mm and that's the space to fit your tiles, tile adhesive and underfloor heating into.

That can go slightly above the frame, never under. If your total material is much thicker than 15 mm we have another tray, we call it Invisible, it doesn't have any restriction about finish material thickness, although it has other - must be covered with it entirely.

Kind regards

Dear Rich,

Yes, that's one of feature of those trays. You can use a handsaw to trim them down to size or to avoid obstacles such as uneven walls or corners.

900 x 900 mm tray can be shorten down to a minimum size of 760 x 760, although if you wanted to trim it to be smaller than 800 x 800, then I would recommend to go for 800 x 800 mm wet room tray instead, as it's also one of our standard size.

If you wanted to avoid obstacles it's fine to cut only from one side, however if you wanted to shorten it down to let's say 850 x 850, you should take 25 mm from each side, so pre-machined slopes towards the drain are preserved.

Please notice that we can also supply custom sizes. Let us know what's your shower area and we will reply with the best solution for yourself.

I am happy to assist if you have any further questions.

Kind Regards

David 020 7193 0953

Dear Kirsty,

Thanks for your question.

Those wet room trays only require solid, even surface underneath them, therefore they are 100% suitable with concrete and timber floors.

Depending on how much space you have there, you have an option of 20, 28 and 35 mm thick tray. Thicker tray gives more slope, which can be beneficial if you're going to have plenty of water going through your shower area.

I am happy to assist if you have any questions.

Kind regards

David 020 7193 0953

Dear Alasdair,

Yes. Even 20 mm thick tray provides sufficient slope for free water flow. We have tested that even with 0.5% of slope water will still be drained, while the tray has approximately 20 mm. However thicker tray provides more slope so if you're planning to have plenty of water going through your shower area it may be a good idea to choose a thicker one.

I am happy to assist if you have any questions.

Kind regards

David 020 7193 0953

Dear Alastair,

Total weight of this wet room tray is approximately 10 kg. It consist of stainless steel linear drain channel which increases it's weight significantly.

Please notice that it always needs to be underboarded, so it doesn't really matter because marine ply can bear weight of several hundred kilograms.

I am happy to assist if you have any questions.

Kind regards

David 020 7193 0953

Dear John,

That's correct. You must cut your tiles according to the premachined slope on top of the tray.

There are diagonal slopes from every corner of the tray to every corner of the drain and your tiles must be cut according to that. Please see technical diagram on one of the information tab, it's shown there.

I am happy to assist if you have any questions.

Kind regards

David 020 7193 0953

Dear James,

As I said over the phone, the biggest concern is the edges, you would need to make sure that they are not sharp and even. You can fit the tiles directly onto steel cover, it would be the best if you could use proper adhesive (PCI Collastic or Gorilla Epoxy for example). You should also have received small rectangular membrane piece that matches the cover shape. You should fix the cloth to the cover first and then tiles to the cloth. This can be done with tile adhesive.

Please find fitting instructions for Invisible drain attached to this message, it's shown there. But it's nothing complicated.

I have forwarded your query to the manufacturer and if they have anything additional interesting to say I will give you an update.

Many thanks for your order.

Kind regards

David 020 7193 0953

Dear Mark,

Yes I can confirm that we are able to supply custom product of required specification. It will have increased price and delivery time, but yes, we can manufacture and deliver even such big wet room trays.

Your personalised quote with technical diagram and all other details about transaction is on it's way and please expect another email from myself within 15 minutes.

Thanks for being interested in our products.

Kind regards

David M 020 7193 0953

Dear Harvey,

The only real benefit from thicker tray is the slope. Thicker tray is steeper, so if you're going to have a lot of water going through the shower area it can be beneficial to have thicker shower tray. However even 20 mm thick tray will provide sufficient slope so no matter where the water drops it will still be drained.

20 mm is the most popular thickness and recommended especially for timber floors (because floor boards are usually of similar thickness) and by proper installation you can simply replace them. If you have concrete floor and more space thicker tray can be a good option as well.

I am happy to help if you have any questions.

Kind regards

David 020 7193 0953

Hello,

I am sorry to hear that you encountered problems with wet room tray purchased from us.

Tiles need to be cut according the slopes of the shower tray. It has diagonal slopes, from every corner of the tray to every corner of the drain. Technical diagram attached to my message reflects them.

Please notice that they are very delicate and can be hard to spot.

I am happy to assist if you have any questions.

Adam 017 0927 3601

Dear Dave,

I can confirm that this shower tray can be used with inscreed underfloor heating cables. Please notice though that XPS, which is the material this shower tray is based on is great heat insulator, therefor if you underfloor heating was installed under the tray, it would have only a limited impact on your tiles level.

We advise to install UFH only on top of the tray, directly below the tiles. Alternatively you can install the heating on the area surrounding the tray. Hot water usually provides enough warmth and heating on the other areas of the floor in a shower can help evaporate water much quicker than it normally is.

I am happy to assist if you have any questions.

Kind regards

David 020 7193 0953

Hello Andre,

No. You cannot put anything on top of the wet room tray because it's sloped on the entire surface. This is a tray, that must be tiled on and should serve only as shower area.

If you wanted to mount toilet or some furniture you could go for smaller wet room tray and use tile backer board on the remaining floor area. It would be even and could be used for putting down other bathroom fixtures.

I am happy to assist if you have any further questions.

Adam 020 7193 0953

Dear Lawrence,

I understand your concern. Please notice that while having the future floor level under the frame's height is not acceptable, having tiles sitting slightly above the frame is fine. Ideal situation is where tiles are sitting flushed with the frame.

There are 2 solutions:

- using multiple layer of tile adhesive. After first layer is dry you can apply another to build up height which will allow your mosaic tiles to be flushed with the drain's frame.

- using tile backer boards. You'd need to get 6 mm thick tile backer boards, cut them according to the slopes on the tray and fit them prior to finishing it with mosaic.

In both case the most important thing to do is not jeopardizing the slopes on top of the tray. There are diagonal slopes from every corner of the tray to every corner of the drain.

I am happy to assist if you have any further questions.

Kind regards

Dear Richard,

I am glad to hear that you are happy with our wet room tray installation.

This is correct. Thicker tray provides steeper slope. This can be beneficial if plenty of water is going through your shower area. However it will require more space to be installed.

Even 20 mm thick tray provides sufficient slope for a single shower head though.

I am happy to assist if you have any further questions.

Kind regards

David M 020 7193 0953

Dear Claire,

This wet room tray can be trimmed down to a minimum size of 660 by 960. It depends on which size you want to cut down. If you want to shorten the longer side then yes, you can trim it down by 20 mm.

Please notice that we recommend to take equal bits from each opposite side to make sure that premachined slope towards the drain is preserved. Cutting them down to a size is one of their features, it's perfectly safe and can be easily done with a pencil and handsaw.

We can also offer bespoke trays manufactured to size, they are more expensive though and takes longer to have them delivered. Let me know if you're interested.

Kind regards

David 020 7193 0953

Dear Tom,

Thank you for being interested in our products. 1200 x 1200 would be fine shower tray for 1200 x 2300 mm wet room enclosed by a shower screen.

According to our fitting instructions, we recommend to remove floor boards, fix battens to the joints and mount at least 18 mm thick marine plywood in between the joints so the ply and joints are on the same level. Then you can fit the tray on top of that prepared supports.

In such case your tray just replace the floor board. If you want to use 18 mm thick backer boards on the remaining floor area I would recommend to go for 35 mm thick tray.

Kind regards

David M 020 7193 0953

Dear LJ,

No. Tile backer board cannot replace floor boards.

You should:

- remove existing floor boards

- fix battens to the sides of the joints

- mount at least 18 mm thick marine ply in between the joists on top of the battens

- cover newly created floor with tile backer boards and proceed to tiling

I am happy to assist if you have any questions.

Kind regards

Hello,

It would be possible to tile on 900 x 1850 mm tray with 200 x 1200 mm tiles. Please notice that this tray has slopes from every corner of the tray to every corner of the drain.

Tiles will require careful cutting but yes, the tray is suitable with even large format tiles.

I am happy to assist if you have any questions.

Kind regards

- Looking at the 900 x 1700mm wet room shower tray. Is this compatible with Topps Tiles waterproofing kit/underfloor heating/wet room kit? I had all of the Topps Tiles kit on order but their tray is only 1500 whereas yours at 1700 would fit the room space exactly.

It should be perfectly compatible with products from them, but you need to know that most of our products are suitable with 4-14 mm thick tiles. Our wet room kits are designed perfect for 8-10 mm thick tiles.

- Why is only one of the drain covers say it's suitable for tiling? Surely the tray will always be tiled over?

One of the covers (called Pure) must be tiled in. Every tray must be tiled over, but this one special grating must be filled in with tiles. It would be completely tiled after the installation (you would only see small channels allowing the water to flow).

- Is there any issue using this on a wooden chipboard floor? (I am aware that the floor will need to be cut out and noggins and boards added between so as it is firm and level).

The tray can be installed on a timber floor. It just needs to be supported beneath entire surface. You would either need to remove the floor boards, fix battens to the sides of the joists and then mount ply in between the joists or you could just lay directly on the floor boards.

I am happy to assist in case of any further questions.

Kind regards

David 020 7193 0953

Hello,

Yes, it's 800 mm wide (drain is located parallel to this, shorter edge) and 1200 mm long.

There'a technical diagram shown on a tab named that.

I am also going to send it to your e-mail so you can have a look.

I will be happy to assist if you have any questions.

Kind regards

Dear Andrew,

OneWay sloped shower trays are only available in 30 or 40 mm thicknesses, because of their technical specification.

If you prefer 20 mm thick tray, please see similar sized 4-way sloped tray here:

Showerlay Wiper 900 x 1200 mm Line Invisible

It's default thickness is set to 20, it can also be 28 and 35 mm thick.

I am happy to assist if you have any questions.

Kind regards

Hello,

900 x 1300 is not one of our standard shower tray size at the moment.

You could either go for 900 x 1500 and trim it down to size or we could offer bespoke product.

Trimming the wet room trays to size is one of their features, standard procedure which can be easily done with a handsaw. I can confirm that 900 x 1500 can be trimmed to 900 x 1300 mm.

Alternatively we could offer 900 x 1300 bespoke tray, it would take longer to receive it, 6-10 days (because it would need to be produced first) and would cost more.

Let me know if you are interested and I will reply with exact quote.

Kind regards

David 020 7193 0953

Dear George,

Thank you for your question.

I have sent you an email with a discount voucher.

Many thanks for continued business.

Kind regards

David 020 7193 0953

Dear David,

Standard wet room trays in our offer have drain in left-hand side corner.

If you want to buy a tray with right-hand side corner, that would need to be a bespoke product.

The price for the tray of the same specification only with different drain position is £447.

If you're interested please let me know and I will provide details necessary to put an order through.

Kind regards

David 020 7193 0953

Hello,

Yes, I can confirm that these trays are suitable with Underfloor heating.

They are based on good insulator - XPS - therefore your UFH should be installed on top of the tray, under the tiles. If it was installed under the tray, it would only have a very limited effect.

Please notice that there is a limited space from the shower tray surface to the upper grate edge. In case of this tray it is 20 mm you have to accomodate your underfloor heating, tile adhesive and tiles.

I am happy to assist if you have any questions.

Kind regards

David 020 7193 0953

Hello,

Yes, trimming them down to size is one of their features. 50 mm from one side is a very little and definitely can be trimmed off. This tray can be shorten down to a minimum size of 560 by 960 mm. 

It can be done with a regular handsaw. If possible, please cut the equal bits from each side to preserve premachined slopes towards the drain.

I will be happy to assist if you have any questions.

Kind regards

Hi Will,

Yes, trimming down to size is one of the features of these trays. It can be easily done with a standard handsaw.

If possible we recommend to cut equal bits from each opposite side so premachined slope is preserved, for eg if you want to trim height by 100 mm, you should cut 50 mm from the top and 50 mm from the bottom.

We alternatively can offer these trays in bespoke sized version, however price and delivery time would be increased.

I will be happy to assist if you have any questions.

Kind regards

David 020 7193 0953

Hello,

Unfortunately this product is not available in such size.

The closest size available is 900 x 1600.

Kind regards

Dear David,

This product is a wet room former that must be covered with tiles, therefore it is not visible after the installation.

It's colour is brown, which is reinforcement glue colour. If you do not like tileable wet room trays, we can offer stone resin shower trays available in various colours here:

https://wetroomsdesign.co.uk/mineral-shower-trays

I will be happy to assist if you have any questions.

Kind regards

David 020 7193 0953

Dear Peter,

That's correct, the frame goes above the tray for approximalely 15 mm.

Tiles are normally 8-12 mm and to build up the space you would need to use a layer or multiple layers of tile adhesive. You can apply a new layer once the first once is dry.

Alternatively you can use tile backer boards. You would need to cut them according to their slopes and cover the tray with them.

I will be happy to assist if you have any questions.

Kind regards

Dear Kevin,

While our wet room trays are designed for tiles they are also suitable for other material types like stone, mosaic, marble or polished concrete.

The only restriction is that the drain integrated to the tray protrudes for 15 above the tray. You must make your future floor level flushed with the drain frame. If you can set the tray at correct height, cover it with floor levelling compound and then cover with Mortex it will work fine.

Another thing you should bear in mind is the slopes on the tray which must be preserved. It will be difficult but you should try to cover the tray with mortex layer equally thick on it's entire surface.

Fitting would require more effort, however yes, our trays are suitable with polished concrete-like materials, for an instance Mortex.

Thanks for being interested in our products.

Kind regards

David 020 7193 0953

Dear Oliver,

This product is designed to be used with tile or similar floor covering materials like marble, stone or mosaic.

At the moment we do not have any product that is suitable for vinyl floor covering and wheelchair use at the same time.

We do have a drain that would match your requirements, available here:

Linear drain Wiper 600 mm Invisible

However your builder would need to make sure that there are proper slopes made on the floor.

Kind regards

David 020 7193 0953

Dear Jenny,

Yes we can arrange bespoke drain with offset waste, or tray with offset drain.

Would you be able to draw on a piece of paper the shower tray you would like to buy? If you could mark it's length, height, drain position and distance from left-hand side of the tray to the centre of the outlet that would be everything I need to know.

Please find attached technical diagram, hope it helps.

Looking forward to hearing from you.

Kind regards

Dear David,

This tray is suitable underfloor heating usage. However because it's a good insulator it can limit the effect underfloor heating provides if it's installed under the tray. It's best to install it on top of the tray, under the tiles.

To do that you need to take into consideration that there is 15 mm vertical frame, which is fixed and cannot be adjusted. Your material installed on top of the tray (including tiles) can go slightly above the frame but it's not recommended to have it several mm above. Ideally it's flushed with the drain, for an instance you would need 6 mm UHF mat, 8 mm tiles and 1 mm for tile adhesive.

Kind regards

David 020 7193 0953

Hi Andrea,

It's too late for us to ship it today, but if you ordered it now we would ship it tomorrow with next day delivery.

Orders placed before 3 o'clock are shipped same day. After 3 o'clock on the next business day.

Kind regards

David 020 7193 0953

Dear Roland,

Please find technical diagram of the tray here:

Showerlay Wiper 800 x 1200 mm Line Ponente - technical drawing

and waste trap diameters described here:

Shower Waste McAlpine HC26 50 mm 95° - technical drawing

I am also going to send you another message showing additional waste traps available for that tray, that are not yet added to our website as a standard products.

Many thanks for being interested in our products.

Kind regards

David 020 7193 0953

Dear Catherine,

Shower tray needs to be stuck down to the floor base with tile adhesive. It is covered with cement based glue that connects to tile adhesive very well on both sides.

Please do not use any screws or nails, which could compromise it's waterproofness. Clear the floor from dust and debris, apply a thing layer of tile adhesive and lay the wet room tray down.

Thank you for your feedback on our fitting instructions, we are going to consider revising them and adding such information there.

Kind regards

David 020 7193 0953

Dear Eachann,

We have checked delivery options to New Zealand, options are unfortunately quite expensive:

- TNT economy (approximately 9 business days) - £ 1255.80

- Ship delivery - (up to 47 days delivery) - £ 975.80.

This includes customs from UK to New Zeland.

Maybe we could deliver it to UK and then you could arrange it to be delivered to New Zealand on your own?

Looking forward to hearing from you.

Kind regards

David 020 7193 0953

Dear Richard,

15 mm is the maximum thickness of all material that you would install on top of the tray. 

Same tray with tileable cover accepts up to 20 mm floor finish material thickness, available here:

Showerlay Wiper 900 x 900 mm Point Pure

Alternatively we do have other drain types, available only in linear version, which do not have any restriction for finish material thickness at all, you can see them here:

Showerlay Wiper Line Invisible

I would be happy to assist if you have any questions.

Kind regards

David 020 7193 0953

Dear Wilhelm,

You can see installation video and instructions on this page, on the other tab. 

It should have also been sent you in the same package as the drain was. I am going to send you fitting instructions in another email now.

Kind regards

David 020 7193 0953

Dear Vajil,

We have 11 standard sizes and 1200 x 1500 is not one of them. We could:

1. Create a bespoke sized tray. It would be more expensive and would take longer to have it delivered. Let me know if you're interested and I will send you another message with the quote.

2. We could deliver a standard 800 x 1500 wet room tray and you could use tile backer boards to fill in remaining space.

Looking forward to hearing from you.

Kind regards

David 020 7193 0953

Hello,

This product is available with next day delivery so if you order it today before 3 o'clock it will arrive tomorrow.

I will be happy to assist if you have any questions.

Kind regards

David 020 7193 0953

Dear Paul,

Typical tile thickness is 10 or 12mm. In our Showerlays drain protrudes for 14-15mm, this is to accommodate the tiles and appropriate bed of tile adhesive. Showerlay Wiper Invisible can be used with sheet flooring.

Kind regards,

Adam, 017 0927 3601

Dear Oliver,

You can tile straight on top of the tray, it is reinforced with material that connects to tile adhesive very well.

Gradient is already premachined, in case of this tray the slopes are from every corner of the board to every corner of the tray.

It's crucial to cut your tiles according to the slope of the tray. You will need to diagonal cuts to match tiles shape to the slope. Please check Technical Drawing tab on the product page to see the slopes.

I will be happy to answer any more of your questions.

Kind regards

David 020 7193 0953

Dear Paul,

It needs to be underboarded, therefore it could be installed on a frame, but you would need to fit plywood in between the frame's joists.

Kind regards

David M

020 7193 0953

Dear Nicola,

You need to make your mosaic flushed with the integrated drain's frame. It can go sligthly above, but should never be below the frame level.

It can be achieved either by using tile backer boards, which would need to be cut according to the shower tray slopes or with multiple layer of tile adhesive. 5 mm is distance difference could be made up by 2 layers of 2.5 mm tile adhesive.

I will be happy to assist if you have any other questions.

Kind regards

David 020 7193 0953

Dear David,

There are 2 options I would recommend:

- The tray available on this product page (800 x 1200) and cutting it down to size. One of their feature is that they are easily trimmable down to size. I can confirm that you cut cut it down to size to 700 x 1200 mm.

- Bespoke tray. It would have increased delivery time and cost but we could supply 700 x 1200 tray. Let me know if you are interested and I will send all the necessary details.

Kind regards

David M 020 7193 0953

Dear Vince,

We should be able to deliver them on next business day (Monday) if you order them soon today.

If you require more than few, please let me know how many and I will reply with our quotation and information about possible delivery date.

Kind regards

David 020 7193 0953

Dear Sue,

Thank you for your question. Encaustic tiles share most technical properties with standard ceramic tiles therefore yes, they should be suitable to be used with our shower tray.

Only requirements for tiles from our wet room kits is that:

- they should be of standard thickness: 4-14 mm

- they could be cut according to the slopes on the tray (either 4-way slope or 1-way slope),

- they will match shape of the tray (they won't be too big).

I will be happy to answer if you have any questions.

Kind regards

David 020 7193 0953

Dear Alison,

OneWay wet room trays slope from 30 or 40 mm to 18 mm thickness on the other end. It means that the thicker end should be flushed with rest of the floor in your bathroom, while the opposite side will be lower by 12 or 22 mm.

There will be triangular space on the side of the tray which should be tiled on. Shower screen usually is installed right above it.

If you require further assistance please let me know.

Kind regards

David M 020 7193 0953

Dear Jess,

Thanks for being interested in our products. What do you mean by horizontal? Do you want the linear drain to be integrated parallel to the longer edge?

If yes, it is possible, however it would be bespoke product with increased delivery time and cost. Let me know if you are interested and I will send you an email with technical diagram and quotation.

Kind regards

David 020 7193 0953

Dear Neal,

Thank you for being interested in our offer. 

Total space you would need under the tray is 65 mm. You need to add thickness of the tray which can be chosen (20, 28, 35 mm on the edges) to have total installation heght. It is 85, 93 or 100 mm.

I will be happy to assist if you have any further questions.

Kind regards

David 020 7193 0953

Dear Tracey,

Sealing membrane should be applied after applying first layer of tanking liquid. It works as a great adhesive to stick sealing membrane. If the first layer is already dry, you can use tile adhesive which also works well.

Everything should be covered with another tanking liquid layer afterwards.

Kind regards

David M 020 7193 0953

Dear Colin,

I can confirm that the product comes with every part shown on the first product picture, including waste trap and piping.

There are various different waste traps available for this gully, le tme know if you're interested and I will send you more details.

Please notice that this product is not recommended for wet areas such as showers, because it lacks insulation flange and membrane. You should be looking at Premium version of that drain instead.

Kind regards

David 020 7193 0953

Dear Mick,

Yes, OneWay fall Showerlay wet room trays are suitable for wheelchair use. You shouldn't use it with mosaic tiles though. As long as it's going to be finished with tiles it should be fine.

We also do disabled VAT relief, let me know if you are interested and I will let send you over documents necessary to have this product for price without VAT.

Kind regards

David 020 7193 095

Dear Helene,

They may be installed on a floating floor, however they are usually installed where they are flushed with rest of the floor. They also need to be covered with floor finish material (usually tiled). All that the tray requires is solid even support underneath.

Those trays are available in 11 standard sizes, it is also possible to have a bespoke size, however it would have increased delivery time and cost. Please let me know what's the size you are interested in and I will reply with more details.

Kind regards

David 020 7193 0953

Dear Chris,

There's a range of shower trays suitable for vinyl floor in our store at the moment. It's called Invisible and you can find them here:

Showerlay Line Invisible

There's one restriction with them though: you need to cover the drain's grating with vinyl as well.

I will be happy to assist if you have any questions.

Kind regards

David 020 7193 0953

Dear Rory,

The tray can be laid directly on top of the joists, however you need to mount at least 18 mm thick marine ply boards in between them, so at the end of the day, the tray sits on the joists and the board.

Please see our fitting instructions for more detials:

Showerlay installation instructions for timber floor

I will be happy to assist if you have any questions.

Kind regards

David 020 7193 0953

Dear Sean,

Joints between the tray and rest of the floor and the walls is the most important part that needs to be sealed off 3 m2˛ of waterproofing kit is enough for that, should also last to cover the tray itself with it as well with 2 coats.

If you wanted to waterproof more space, maybe even entire floor, then you should go for 6 m2˛.

I will be happy to help if you have any questions.

Kind regards

David 020 7193 0953

Dear Bobby,

Those trays can be trimmed down to size, that's one of their features. This tray could be cut down to a minimum size of 560 x 960 mm.

What's the size you want to cut it down to?

Alternative option is to have a bespoke tray. We could make it in any size, it would have increased delivery time and cost though.

If you are interested in bespoke product - please let me know the size and I will reply with quotation and technical diagram for your approval.

I will be happy to assist if you have any questions.

Kind regards

David 020 7193 0953

Hello Michael,

Yes we do.

Largest standard square tray is 1200 x 1200,

Largest standard rectangular tray is 900 x 1850.

We are also able to offer bespoke trays. You would need to tell me what's the size you are interested in and I will reply with technical diagram and exact quotation. As far as I recall, trays can be as large as 2000 x 2200 mm (however the cost increases with the size).

Kind regards

David 020 7193 0953

Dear Colin,

1200 x 1500 is not one of our standard size, there are 2 solutions if that's your shower area:

1. Using 1200 x 1200 mm wet room tray and 300 x 1200 mm flat tile backer board as a gap filler (drying area can be flat, small amounts of water can easily evaporate).

2. Buying bespoke 1200 x 1500 mm wet room tray, I would need to know full specification to confirm the quote, but it would roughly cost £605.10 and would take 10 days to deliver.

I will be happy to assist if you have any further questions.

Kind regards

David 020 7193 0953

Dear Kiran,

Thank you for being interested in our products.

2000 x 1000 mm is not one of our standard size. There are 2 possible options:

1. Using 900 x 1850 mm wet room tray and flat tile backer board as a gap filler (drying area can be flat, small amounts of water can easily evaporate).

2. Buying bespoke 2000 x 1000 mm wet room tray, I would need to know full specification to confirm the quote, but it would roughly cost £663.90 and would take 10 days to deliver.

I will be happy to assist if you have any further questions.

Kind regards

David 020 7193 0953

Hello,

I talked to you over the phone but I will leave reply here for other Customers as well.

Both drains are tileable. Invisible is more versatile type, where there's no restriction for floor finish material thickness. 

Pure has a vertical frame which is 15 mm deep. Therefore it will accept tiles 4-14 mm thick. Frame makes tiling easier.

Invisible doesn't have any frame at all, therefore it's suitable with any floor finish material thickness. It's a perfect drain for marble, stone or even vinyl.

I will be happy to assist if you have any questions.

Kind regards

David 020 7193 0953

Dear Rhian,

Could you please provide us with your order reference so I can have a look into details of your order? Those trays can be installed upstairs, actually they are quite good for that since they provide decent acoustic insulation (prevents sound of a shower to be heard downstairs).

I can confirm that the tray can be installed both on top of the joists with ply in between them and on top of the timber frame floor.

I have sent detailed fitting instruction to your email.

If that's insufficient please let me know and I will reply with further details.

Kind regards

David 020 7193 0953

Dear Andy,

Thicker tray provides better slopes and insulation but requires more space and costs more.

You need to decide what's better for you.

20 mm is the most popular thickness and offers sufficient slope for most Customers.

I will be happy to assist if you have any questions.

Kind regards

David 020 7193 0953

Dear Ray,

This questions is absolutely crucial and constructive.

Yes, those trays must be tiled on. They are not finished products. They always need to be tiled on.

You can use other materials like mosaic or marble or stone, as long as it's not thicker than 15 mm. If they are, Showerlay Invisible is the range of the product you should be looking at.

Kind regards

David M 020 7193 0953

Hi Wayne,

Thank you for your question.

Waste is in the centre of the drain, which means:

- 192 mm from the top of the tray to the centre of the outlet,

- 450 mm from left hand side to the centre of the outlet,

- 450 mm from right hand side to the centre of the outlet.

Drain is positioned 150 mm from top, left and right hand side.

If you cannot fit tray with such waste dimensions please let us know, we can either offer different tray or bespoke product.

I will be happy to assist if you have any questions. 

Kind regards

David 020 7193 0953

Hi Stuart,

We recommend to go for tanking tape and tanking liquid, which can also be used as adhesive to stick those tapes.

It is advisable to tank the whole floor and at least 500 mm up the walls from the floor.

You could also just tank the shower area and all the connections.

For any of the above using waterproofing kit will be a good idea.

Kind regards

David 020 7193 0953

Hello,

The tray doesn't need to be primed. In addition to that, primer is sometimes completely optional. Primer should be used to strengthen the walls and increase it's absorption.

You should apply the primer on the floor and walls, prior to fitting the tray. It should be left until it's dry.

Then you fix the tray to the floor with adhesive, waterproof it and all the surrounding, then proceed to tiling.

In case of any questions I will be happy to help.

Kind regards

David 020 7193 0953

Hello,

That's correct. There's 15 mm of distance from the surface of the tray to the upper edge of the tray. It's fixed and cannot be adjusted. Most of the tiles are 8 - 12mm, therefore adding a bit of tile adhesive should bring the tiles to the frame level.

If your tiles are really shallow, there are 2 solutions. First using tile backer boards of appropriate thickness and cutting it according to the shape of the slopes on the tray or using Showerlay Invisible. That type of tray doesn't have any restriction for finish material thickness and will accept thick and shallow tiles as well as marble or stone.

I will be happy to help in case of any questions.

Kind regards David

020 7193 0953