Square gully Wiper WP120 Premium Pure

3 Reviews

See parts included Technical specification

Square wet room drain WP120 Premium Pure is the middle-sized wet room shower flooring gully. It has included stainless steel flange and sealing membrane, which are very useful where waterproof seal is necessary. It is made of 304 grade stainless steel which gives product seamless solid look and strength to resist corrosion.

It consits of 120 x 120 mm drain frame and 114 x 114 mm slot grate. It has included Pure drain type, which is tile able one. Channel should be filled with 114 x 114 mm tile, so at the end of the day only gaps between the cover and rest of the floor should be visible. Stainless steel is finished with brush, which is very practical and long lasting solution, even after scratching it damage will usually not be visible.

Convenient siphon trap with 26 l /min draining speed and 20 mm tall water seal is the last element always included to every drain. Made of PVC is very flexible as it can be rotated and pipe's height can be adjusted, making installation easier. It is McAlpine product so should be suitable for any wet room pipework. It can be opened even after installation is over for easy cleaning.

Drain sizeDrain Cover

Pure

Waterproofing kit Underfloor heating kit Shower Screen

Reference 68500

£153.29

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Based on current settings, if you Add to cart current set and then order, you will receive the following items:

Square drain channel

1.5 mm thick steel

Drain grating

Pure (tileable)

Waste trap

Flow rate: 26 l/min

Accessories & Guarantee

For fitting and using

Waterproofing kit

Size: not included

Underfloor heating kit

Size: not included

Thermostat

Size: not included

Shower screen

Size: not included

Made of high quality stainless steel
Size: 120 x 120 [mm]
Total height (H): 88 [mm]
Height (G): 68 [mm]
Throughput: 26/50 [l/min]
Insulating flange included
Sealing membrane included
Brushed Stainless Steel Finish
High quality McAlpine poly propylene siphon trap
Complete siphon, pipe diameter: 1.5" (british standard size),
Pipe height adjustable and rotatable at 360°,
Drain's cover included.

Pure drain cover is an internal container that you can insert the tiles into. This type of drain is 100% tile-able.

Tile channel depth: 12 [mm]
Tile channel size: 115 x 115 [mm]

WP120 Premium

Product is suitable for:

Timber floor Concrete floor Tiles Mosaic

Grating patterns available for this product:

Linear shower drain advantages

Cover size: 114 x 114 mm
Collar size: 190 x 190 mm
Grate style: Pure (slot)
Total height: 88 mm
Material: 304 S 15 grade stainless steel
Additionals: Tanking kit, Adjustable legs
Drain surface: mirror · brush · matt
Waste trap: Plastic (PCV)
Steel collar: Integrated
Cleaning: From above (Easy clean system)
Model: Premium
Set consists: Square drain body · stainless steel collar · sealing membrane · drain grating · siphon trap
Size: 120 x 120 mm

We supply McAlpine CD-HC26-65 PCV (polypropylen) waste trap with our drains. To clean them you can simply dismantle it from above when installed, and waterflow will remove any dirt. If not you can use chemicals.

The waste trap provides Water Seal that prevents any bad smells to get back to your shower.

Colour: white,
Total height: 61,50 mm,
Waste pipe diameter: 1.5" (british standard size)
Water seal: 20mm
Flow rate [l/min]: 26/50 (for a 15mm/120mm liquid column)
Ready to be connected to waste system
Additional info: Waste Grid and Dip Tube removable from top to facilitate easy cleaning. All McAlpine Shower Traps with top access surpass the minimum required flow rate of 24 litres per minute when tested in accordance with clause 5 of BS EN 274-2:2002

The tanking kit is a ready-mixed, under-tile tanking system to protect water sensitive substrates from exposure to water. Suitable for wet areas such as bathrooms, showers in residential buildings, hotels, old people's homes and hospitals. Should not be used in places exposed to pressurised water, for an instance swimming pools. Ready to use, no mixing required and easy to apply with a roller. The kit includes a high performance joint reinforcing tape to protect against movement in floor joins and corners etc. The contents are all INSIDE the bucket and the contents are protected in the bucket with polystyrene infill's to stop transit damage.The instructions are printed on the rear of the tanking kit.

For anti-moisture insulation systems in wet rooms and rooms intended for human residence. The tanking liquid is a ready-to-use singlecomponent, solvent-free sealant composed of polymer dispersion, fillers and modifying additives. When applied to the surface, upon binding it creates a flexible and water-insulating layer.

Tanking kit contains:

4kg Tanking Liquid
1l Primer
10 Metres flexible Sealing Tape
2 Flexible Pipe Collars
2 Corners

Features:

Consumption to 1,2kg/m²
Solvent free
Drying time: 2h

Tanking liquid
The tanking liquid is a ready to use, single component, solvent-free sealant mass, consisting of polymer dispersion, fillers and additives. When applied to a substrate and cured, it forms a flexible waterproofing coating. The product is intended for use inside places intended for human residence, especially in humid areas (such as bathrooms, kitchens, laundries), to perform insulation against moisture under linings and coverings, such as ceramic tiles, glazed tiles, terracotta, wooden floors and panels, and synthetic carpets.

The product is intended for priming absorbent and porous surfaces, inside and outside buildings. It is especially recommended for cement - limestone plaster, gas concrete, plaster-carton boards and cement plaster. The primer has a high penetration ability, is deeply absorbed into the substrate, thus strengthening it, while allowing for „breathing”. These benefits improve the structure of the substrates, which, due to the passage of time, have lost their appropriate parameters. The priming solution improves adhesion to the surface of other materials that will be used on the primed substrate. By reducing the absorbency of the substrate, the wear of the applied coating materials, emulsion paints, glues, mineral putties reduces as well. The solution, due to the content of the biocide and fungicide, protects the primed substrate against the formation of mold and bacteria in the product.

Complete Underfloor Heating Kit
It is possible to include a complete Underfloor Heating Kit to your order. All you need to do is to choose the required size. Additional package, with heating mat, appropriate thermostat, sensor and instructions will be dispatched together with the other goods.

To calculate required mat size you need to get square coverage of the floor and exclude any permanent / fixed fixtures from them. It is also recommended to buy slightly smaller mat than calculated size - you can shape it but cannot cut the cables, therefore too large mat could not be installed.

SUNFLOOR Underfloor Heating
The SUNFLOOR Electric Heating Mat is a unique type of floor heating mat. The system has been designed to be used on an existing tiled floor or an existing finished floor, so that floor heating can still be installed there. The mat is approximately 4 mm thick and can be included in a layer of adhesive without any demolishing or grinding. The mat fits virtually underneath the surface. This decreases the heating time of the floor, that also makes this system suitable for rooms that are not permanently occupied including bathrooms, studies, playrooms, etc.

Heating mat
Underfloor heating mat set consists of all necessary parts for installation. One Thermostat is needed for every 23 m² of heating mat. It is included as optional, to allow ordering mat for custom areas, for example if you need 13 m² of mat total, you should buy 10 m² with one of the thermostats set as include and 3 m² with thermostat not included. In case you require less mat coverage than possible to buy from our product pictures, for example 14.5 m² you should always round low with your purchase and buy 14 m² as the mat is impossible to cut. It can be shaped but not shortened to size.

2.5 meter 3-core supply cable
Fully encased in an aluminium earthed sheath
Unique blind connection between the heating and the connection cable
Chrome/Nickel resistance wire
PTFE (Teflon) insulation
PVC protective sheath
10 -11 watt per meter resistance wire, 230 Volt
Cable diameter approximately 4 mm
Complies with current NEN standards for installation in completely wet rooms

Thermostat

The C16Wi-Fi is an intuitive programmable thermostat used to control the electrical floor heating system or water heating system. It will keep home comfortable temp whilst minimizing energy use. Install the app on your smartphone to control the heating system remotely with the WiFi thermostat.

Specification:

Voltage: 230 Volt - 50/60 Hz
Maximum load: 16A / 3600W
Temperature range: +5 to +40°C
IP class: IP21
Testing: CE
Cable spec.: ≤ 2,5 mm²
Standby power: ~ 2W
Size: 85 x 85 mm
Integral room sensor and floor sensor

This stylish, colourful and refined digital clock thermostat has been specially designed for electric heating systems. The MAGNUM X-treme Control is supplied with every MAGNUM floor heating set (Mat,Cable and Foil types), including external floor sensor, a built-in air sensor and three different frames that suit most brands of switching equipment. The MAGNUM X-treme Control is simple and intuitive to operate using touch sensitive buttons under the display. The new chameleon function is simple to adapt to the colour of your interior. The stylish screensaver shows the time, temperature and current mode without touching the thermostat. The MAGNUM X-treme Control has a new help function that appears after 10 seconds in the menu with a complete description of the setting in question. The MAGNUM X-treme Control also has a wooden floor function whereby the temperature is limited to 28°C. This makes the MAGNUM X-treme Control the idea and safe solution for every electric heating system.

Specification:

Voltage: 230 Volt - 50/60 Hz
Maximum capacity: 16A - 3600 watt
Temperature range: +5 to +40°C
Frame: IP21
Color: Polar white (RAL 9010)
Testing: FI/CE

Technical details:

Control via touch sensitive keys
Chameleon function (8 colour themes)
Screensaver night clock
Automatic start-up menu
Slow start-up function
Wooden floor function (28 °C limit)
Automatic summer and winter times
Multi-programme function (2 periods per day)
Programming multilingual
Including floor and air sensors
Multi-frame adapter system for: Gira, Jung, Elko, Merten, Busch Jager, etc.

In some situations the digital regulation is not required and so the preference is for a simple on/off operation. Specifically industrial applications where the heating must remain on at all times. Therefore MAGNUM has designed the Standard Control: a simple on/off thermostat with temperature regulation that is clearly easy to operate.

Specification:

Voltage: 230 Volt - 50/60 Hz
Maximum load: 16A / 230 V
Temperature range: +5 to +40°C
Housing: IP21
Color: Polar white (RAL 9010)
Testing: CE

Technical details:

On/off thermostat complete with temperature regulation
Including floor sensor
Integral room sensor and floor limit sensor
Multi frame adapter system for: Gira, Jung, Elko, Merten, Busch Jager, etc.

Documents available below are available to everybody for free to download. They can be open in high quality on your computer and be printed for further use.

Wiper Premium installation Siphon technical drawing Long term guarantee

3 Reviews

superb

packaging was badly damaged but goods inside was undamaged great product good value for money thankyou

By karl on 21/03/2019

Nice product fit good

Work well. Has a hair trap which is an added bonus

By Abel W on 15/01/2019

Score a hit

Well worth the money and the shower drain is very sturdy.

By Dixon on 06/12/2018

Can the linear drain be lift up for cleaning the hair etc?

Dear Customer,

I can confirm that the grating can be lifted up after installation is over, to access the siphon trap from above for cleaning. It can be simply opened and standard bathroom cleaning detergents can be used.

Linear drain channel is already integrated and waterproofed so it cannot be moved, however grating is removable part.

If you have any questions I am here to help.

David 020 7193 0953

Is this shower suitable for concrete floors?

Dear Customer,

I can confirm that this product is suitable for both concrete and timber flooring. There's only requirement that it needs to be underboarded beneath entire surface. You can see fitting instructions here:

Fitting instructions

If you have any questions I am here to assist.

David 020 7193 0953

I wish to have a good drain for a concrete floor how deep does this drain need to go for best use.thanks

Dear Customer,

Total height of this drain from the very bottom of the included siphon trap to the top edge of the frame is 88 mm. You need to cast it in concrete, so the stainless steel flange surrounding the drain is just above the concrete level. Concrete layer needs to be 73 mm thick or more.

If you have any questions I will be happy to help.

David 020 7193 0953

Hi Do you need a utube in the gulley waste pipe

Dear Customer,

Do you mean u-bend tube?

No, you don't need to buy anything separately, we include McAlpine waste trap with water seal of 20 or 50 mm height and that' enough to prevent the smells from getting back to the shower.

If you have any questions I will be happy to help.

David 020 7193 0953

Is the inset drain able to be tiled?

Dear Customer,

Pure grating pattern is designed to be filled with tiles indeed. It features of 12 mm deep channel, so if you're tiles are not thicker than that, this product will be suitable for you. At the end of the day there's only grap between the grating and rest of the floor visible, so that's very minimalistic design.

If you're tiles are thicker than 12 mm you should go for Showerlay Wiper 800 x 1200 mm Line Invisible. It doesn't have any vertical frame, so there's no requirement for finish material thickness. You will need to aesthetically cut the tiles probably with water jet to avoid sharp edges.

Adam 020 7193 0953

I ordered a linear grating wiper 70mm premium ponente , order ref ( xvdnvrvjp ) which has been misplaced I would like to purchase another

Dear Customer,

We are able to supply grates replacement for our drains, though they are not available on our website as a separate products. Please call us 020 7193 0953 Mon-Fri 8am-5pm and we will place the order for you over the phone. For your information they are interchangeable so you can choose any of the 6 available patterns.

Looking forward to hearing from you.

David 020 7193 0953

We'd like to use this slot drain in a 1100 wide x 800 deep alcove, with 600 x 600 tiles. I assume we need to make tiles to either side slope slightly? what do you recommend. thanks Jeremy

Dear Jeremy,

If you have 800 x 1100 mm of space, it might be better to go for 800 x 1200 wet room tray with drain already integrated and slope premachined from every corner of the board to every corner of the drain. It's a very delicate slope yet sufficient for effective water flow.

Shower trays can be cut to avoid obstacles or trimmed down to size, 1200 mm side can be easily cut to 1100 mm with a standard handsaw.

In case you prefer to use a linear drain - that's also possible, however you would need to put an effort to prepare the slope on your own.

If you have any questions I will be happy to help.

Adam 017 0927 3601

Hi. Do you sell the drains on there own without a trap please as we would need 2 drains but only one trap. Thank you

Dear Customer,

I can confirm that we can supply drains without a trap (we would sell it to you with a normal price, then refund the waste trap price - £20), however we cannot confirm that another supplier's waste will be suitable for our drain and our drain will not work without a proper waste so you need to make sure you will be able to use our unit.

Please contact me and I will help to place the order over the phone.

Kind regards

David 017 0927 3601

done this include the gully and waste?

Dear Customer,

Yes it does.

It consists of the 800 x 1500 mm board, integrated 500 mm long stainless steel channel, Pure grating and McAlpine waste trap. There's option to include the waterproofing kit if you don't have your own waterproofing materials.

We sell complete products with everything included, waterproofing kit is very useful for this shower tray.

Kind regards,

Peter 017 0927 3601

I have a white resin floor + I want the linear drain to look as invisible as possible - can resin be used instead of tiles? it is only 3mm thick but could more be poured in?

Dear Customer,

Is your resin floor covering? You could install our drains with it, but please notice that ones designed to be installed in wet rooms have stainless steel flange (for waterproofing purposes). Distance from that flange to the upper edge of the frame is 15 mm, so you would need to accommodate that space (with tile backer boards for example).

If you were able to bring the resin up to the frame level then yes, you could use our drains with resin flooring.

I am happy to help if you have any questions.

Kind regards

Adam S.

017 0927 3601

If I order today when can drain be delivered? Thanks

Hello,

These drains are available in our warehouse with next day delivery. If you place the order before 3 o'clock you will receive the goods on next business day.

Let me know if you have any questions.

Kind regards

Adam S

017 0927 3601

Does the drain come with drain cover and trap? Or do I have to buy this separate

Hello,

We sell are complete, they come with stainless steel channel, suitable grate and McAlpine waste trap included. You don't need to buy anything separately. You will receive everything you need to fit it straight after unpacking.

There's optional product available to be included to them - Waterproofing kit. Normally it costs £99 / 3 m2˛ but when included to the drain or tray price is reduced to £59 per kit. It's very useful especially for timber flooring.

I am happy to help in case of any questions.

Kind regards

David 020 7193 0953

Delivery tomorrow or Thursday?

Dear Customer,

If you purchased the shower tray yesterday before 3 o'clock it would be shipped and out for delivery today. We ship all the goods same day if the order is placed before 3 pm with next day delivery service.

For example if you order this tray today (Wednesday) at 2 o'clock you will get it tomorrow (Thursday).

Let me know if I can assist in any other way.

Kind regards

Peter T 020 7193 0953

Is it possible for me to purchase just the trap and if so how do I place an order?

Dear Customer,

We can supply just the trap suitable for that drain, it would cost 20 + 10 for delivery. They are currently unavailable on our website, to place the order please call me and I will arrange your order & payment over the phone.

Kind regards

David M 020 7193 0953

Hi, can you confirm the waste, trap and drain cover over are provided? Which drain pattern is provided? Thanks Tyler

Dear Tyler,

I can confirm that for the price which is visible on the product page you would receive:

- bloard with premachined slopes

- integrated stainless steel channel drain

- grate, in this particular case it would be tileable Pure grate that would be included

- McAlpine waste trap

You can also include a waterproofing kit to your order, but that's optional.

Let me know if you have any questions.

Peter T

020 7193 0953

Hi, can you please tell me if I order today when can it be delivered to Kent Paul

Dear Paul,

This product is available off-the-shelf, so if you order it before 3 o'clock it will be shipped same day with next day delivery.

I am happy to help if you have any other questions.

Kind regards

Matt

020 7193 0953

Do you sell the trap inserts for the wiper this wiper drain?

Hello,

We are able to supply a complete waste trap replacement, you would be able to take that waste trap from it and insert it to your drain.

Price of a new waste siphon trap is £25.

Please contact me and I will help you to place the order.

Kind regards

Adam 017 0927 3601

Can electric underfloor heating be used on this product?

Dear Customer,

I confirm that our shower trays are suitable with underfloor heating if it's fitted on top of them.

They are based on XPS foam which is great insulator, therefore if UFH was installed under them, it would provide only limited warmth. Floor on top of the tray would not be as warm as on the rest of the room.

Please notice that the tray has 15 mm lip and that's the space you have to accomodate your tiles, UFH and tile adhesive. You should check how thick are your tiles and UFH if together are less than 15 mm it should be fine to be used on our tray.

Kind regards

David 020 7193 0953

I am interested in item Reference: 43498; do you ship to France and if yes; what cost?

Dear Customer,

We do ship to France, we can supply to any place in the EU actually. There's no additional fee, price shown on our site includes tax and delivery.

To buy something and have it delivered to France, please choose your country during checkout and that's it. Place a regular order.

I am happy to help if you have any questions.

Kind regards

David 020 7193 0953

Can you provide a video installation. instruction? Can the linear drain cover be tiled

Hello,

Unfortunately we do not have a video showing the process of fitting, however it's quite well descrbied on our fitting instructions help and support page available both for concrete and timber floors:

Wet room Kit shower tray installation instructions | Timber floor Wet room Kit shower tray installation instructions | Concrete floor It's very easy as you can see but that's why you actually but wet room tray base - to make fitting easy and fast.

Last name in the product indicates grating pattern, in this case it's Pure which means that the drain must be filled with tiles.

I am happy to help if you have any questions.

Adam S 017 0927 3601

Are you able to ship to Australia? What would the cost be? Thanks

Hello,

How many of them would you like to buy? Would this ba an order for a single product or do you want to order more of them, a pallet for example?

I think shipping is possible, what's the price and time acceptable for you that's the question.

Kind regards

David 020 7193 0953

How long take to be delivered to Romford (London)

Hello,

This product is available with same day shipping and next day delivery, therefore if you order it today or tomorrow (as today is a bank holiday and we cannot ship it) you will get it on next business day - Wednesday.

I am happy to assist if you have any further questions.

Kind regards

David M 020 7193 0953

hi do you do delivery to Perth Western Australia 6110 and if so how much. Thanks

Hello,

How many of them would you like to buy? When do you need this shower tray? This is a new product in our store and we do not have it in stock yet, so the delivery of this product takes longer because it is produced only after placing the order. Production and delivery can take up to 25 days.

Please, let us know how many of them you require and we will prepare a delivery quote.

Kind regards

Agnes D.
Customer service

What thickness of tile is recommended

Hello,

It depends on your floor base, for timber floor we highly recommend 20 mm thick board and that's because of floor boards' thickness. With proper installation they can be simply replaced. Please see our fitting instructions for more details.

Only real difference between each thicknesses is the slope. Thicker shower tray is steeper at the same time. It might be beneficial to prevent water from getting outside shower area if you think you will have plenty of water running through your shower, however the most important thing to achieve is to have tray flushed with rest of the floor level.

Kind regards

David 020 7193 0953

What's the guarantee on this item please?

Hello,

We do have 30 days unconditional return right - if you receive the item and don't like it, you can just send it back to us and receive a full refund.

Manufacturer gives 10 years guarantee on that drain. We sold thousands of them and Customers are very happy with the product - we barely had any product with them.

Kind regards

David

What are your office opening hours ?Are you open on an Saturday please ?

Hello,

We are not working during weekends, sometimes we do reply to emails and phone calls.

You can visit our Rotherham warehouse from Monday to Friday, 9am - 6 pm.

Let me know if you have any questions about our products or service.

Kind regards

Adam 017 0927 3601

Do you sell the tanking liquid separately?

Hello,

Yes, tanking liquid is available separately, however it's less cost efficient. Waterproofing kit is available at comparable price and contains materials that you will probably need to use anyway.

There's special category in our store: Tanking liquid.

I am happy to assist if you have any further questions.

Kin regards

David 020 7193 0953

How long is delivery on this product please

Hi Stella,

this product is available with next day delivery so if you place your order before 3 o'clock today you will receive it tomorrow.

I am happy to assist if you have any other questions.

Kind regards

Adam 017 0927 3601

Hi, can you offer any guidance on how to lay tiles on this product, can they be laid directly on the steel drain? Thanks

Dear James,

As I said over the phone, the biggest concern is the edges, you would need to make sure that they are not sharp and even. You can fit the tiles directly onto steel cover, it would be the best if you could use proper adhesive (PCI Collastic or Gorilla Epoxy for example). You should also have received small rectangular membrane piece that matches the cover shape. You should fix the cloth to the cover first and then tiles to the cloth. This can be done with tile adhesive.

Please find fitting instructions for Invisible drain attached to this message, it's shown there. But it's nothing complicated.

I have forwarded your query to the manufacturer and if they have anything additional interesting to say I will give you an update.

Many thanks for your order.

Kind regards

David 020 7193 0953

In installation of syphon trap(photos 5 & 8) silicone is mentioned as being applied,but I am not 100% sure as to where?Is it on on threads(?) of siphon outlet pipe and threads of screwdown siphon part.Any on base of trap body resting on wood support ...

Dear Charles,

There are 2 places where silicone can be used:

- to connect outlet of the siphon trap to your waste pipes,

- to connect the waste trap to the drain. Waste trap comes with part that must be screwed in from the top of the channel and it keeps the waste trap connected to the drain.

I will send you additional email with pictures showing these parts. Please notice that silicone is optional.

Thanks for being interested in our offer.

Kind regards

Adam 017 0927 3601

This looks great, I'm looking to have a 1200 x 2300mm walk in shower with a 1200 returning screen. This would be perfect (I think) I don't know what height I need though the intent was to use a 18 or 22 mm structural backing board and wanted this to ...

Dear Tom,

Thank you for being interested in our products. 1200 x 1200 would be fine shower tray for 1200 x 2300 mm wet room enclosed by a shower screen.

According to our fitting instructions, we recommend to remove floor boards, fix battens to the joints and mount at least 18 mm thick marine plywood in between the joints so the ply and joints are on the same level. Then you can fit the tray on top of that prepared supports.

In such case your tray just replace the floor board. If you want to use 18 mm thick backer boards on the remaining floor area I would recommend to go for 35 mm thick tray.

Kind regards

David M 020 7193 0953

Hi, is 20mm tile backer board suitable to lay directly onto floor joists to replace the old chipboard & then tile on top of? Is it strong enough for that? Cheers, LJ.

Dear LJ,

No. Tile backer board cannot replace floor boards.

You should:

- remove existing floor boards

- fix battens to the sides of the joints

- mount at least 18 mm thick marine ply in between the joists on top of the battens

- cover newly created floor with tile backer boards and proceed to tiling

I am happy to assist if you have any questions.

Kind regards

Hi. Is this product available in chrome finish?

Dear Maciek,

The shower drain you enquired about comes with tileable grating, therefore it's almost invisible once the installation is done. You would be able to see only a frame surrounding the tiles.

The drain is made of 304 stainless steel, which means it contains 18-20% chromium. It has silver-like colour and is brushed, therefore even if scratched will still look nice.

I am happy to assist if you have any questions.

Kind regards

David 020 7193 0953

Hi there, what is the flow rate for this product? Many thanks.

Hello,

The flow rate is limited by waste trap. There are several options of waste trap we can include to this drain and depending on the type of waste included it has different technical properties.

Standard waste trap that is included to the drain is a shallow type, with only 20 mm high water seal and 26 l/min of throughput.

If you require high flow rate waste (48 l/min) or deeper water seal (up to 50 mm) we can include a different waste trap. Please call us to arrange your order over the phone or just type your comment during the checkout and we will make sure you receive a proper product. Option to choose the waste trap is soon going to be added to our website.

Kind regards

David 020 7193 0953

how does the water completely go into the drain, or will you get water sitting around the drain at the bottom of the slope as there is no angle towards the drain

Hello,

You are right to notice that there is a flat area around the drain and that some very little amount of water will just pool around it, will not flow into the channel.

However this is not a problem as it will be a minimal amount of liquid, 1-2 mm deep. Anything more than that will be drained. Remaining water can easily evaporate.

There is now way it would move away from the flat rectangular area, because it's sitting at the lowest point.

I will be happy to assist if you have any questions.

Kind Regards

David 020 7193 0953

How does this come apart for cleaning?

Dear Sue,

Drain cover is liftable and it's only gravity that holds it down. There is a lifting hook included to each of our products, which makes it very easy.

After lifting the cover up waste trap is exposed which then can be opened and cleaned. Drain and waste trap have been tested and they are immune to most cleaning chemicals, evenÂ to acid cleaners.

Waste trap has a hair trap which prevents it from blocking the pipes. There also is a water seal that prevents foul smell from getting back to the shower area.

I will be happy to assist if you have any questions.

Kind regards

David 020 7193 0953

If I order the item now. When will it come?

Hi Andrea,

It's too late for us to ship it today, but if you ordered it now we would ship it tomorrow with next day delivery.

Orders placed before 3 o'clock are shipped same day. After 3 o'clock on the next business day.

Kind regards

David 020 7193 0953

will I get instruction how to fix it

Dear Wilhelm,

You can see installation video and instructions on this page, on the other tab.

It should have also been sent you in the same package as the drain was. I am going to send you fitting instructions in another email now.

Kind regards

David 020 7193 0953

do u have it in Antique gold color?

Hello,

No, unfortunately, this drain comes unpainted, with a brushed steel finish.

Kind regards,

Adam, 017 0927 3601

We have the wiper tanking kit and have the instructions for the liquid and primer but nothing that says how the sealing tape/membrane is applied to this layer ? Ie: do we need to let it tac or does it go straight onto the tanking liquid ?Any advise ...

Dear Tracey,

Sealing membrane should be applied after applying first layer of tanking liquid. It works as a great adhesive to stick sealing membrane. If the first layer is already dry, you can use tile adhesive which also works well.

Everything should be covered with another tanking liquid layer afterwards.

Kind regards

David M 020 7193 0953

Does the product come with the white trap and short length of piping, as shown in the picture?

Dear Colin,

I can confirm that the product comes with every part shown on the first product picture, including waste trap and piping.

There are various different waste traps available for this gully, le tme know if you're interested and I will send you more details.

Please notice that this product is not recommended for wet areas such as showers, because it lacks insulation flange and membrane. You should be looking at Premium version of that drain instead.

Kind regards

David 020 7193 0953

Can you deliver this drain to Rome, Italy?

Dear Jacob,

I can confirm that we are able to deliver this drain to Rome. It would take few days until the drain would arrive and there would be additional fee.

If you are interested please call me and I will arrange your order over the phone.

Kind regards

David 020 7193 0953

How do I determine the size of waterproofing kit I might need?

Dear Sean,

Joints between the tray and rest of the floor and the walls is the most important part that needs to be sealed off 3 m2˛ of waterproofing kit is enough for that, should also last to cover the tray itself with it as well with 2 coats.

If you wanted to waterproof more space, maybe even entire floor, then you should go for 6 m2˛.

I will be happy to help if you have any questions.

Kind regards

David 020 7193 0953

Hello - your kit does not specify that it includes a key to tighten the waste pipe. Please confirm how this is done? Thanks

Hello,

The key works like a wrench, you just need to assemble all waste trap parts together and then push the key from above and turn it around few times.

It should tighten the screw and connection between the waste to the drain.

I will be happy to assist if you have any questions.

Kind regards

David 020 7193 0953

Hi, what is the difference between Invisible and pure drain cover?

Hello,

I talked to you over the phone but I will leave reply here for other Customers as well.

Both drains are tileable. Invisible is more versatile type, where there's no restriction for floor finish material thickness.

Pure has a vertical frame which is 15 mm deep. Therefore it will accept tiles 4-14 mm thick. Frame makes tiling easier.

Invisible doesn't have any frame at all, therefore it's suitable with any floor finish material thickness. It's a perfect drain for marble, stone or even vinyl.

I will be happy to assist if you have any questions.

Kind regards

David 020 7193 0953

If I send you a picture can you confirm if my current floor/water gully was supplied by you in about 2012. It looks identical to your one. My mosaic tiles have started to crack and lift. Do I need to replace everything to allow fresh tiles to be lai ...

Dear Lewis,

It's very unlikely that this drain is delivered from us, since I am not able to find any customer with your details.

However, please measure the length, width and depth of the drain and we will see if we have anything that would fit.

If the drain is ours we could just replace the cover. If it's not supplied by us I am afraid it will need to be ripped off from the floor and installed from scratch.

Kind regards

David 020 7193 0953

Information states drain grate is able to be tiled over and also it can be removed for cleaning, is this the case?

Dear Mel,

There are 2 metal parts, channel integrated to the board and removable cover. If the cover is tiled in, it can still be lifted with a special hook, which is always included.

I will be happy to help if you have any questions.

Kind regards

David M 020 7193 0953

Are you delivering materials,? Shower tray former ?

Dear John,

Yes we are delivering as usual. Most products are still available for next business day.

I will be happy to assist if you have any questions.

Kind regards

David 020 7193 0953

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Square gully Wiper WP120 Premium Pure

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