Linear drain Wiper 500 mm Premium Zonda

Dear Pamela,

Premium drains are designed to be installed in wet room tiled floors. Please notice that the distance from the stainless steel flange surrounding the drain, integrated for sealing purposes, to the top edge of vertical frame is 15 mm, so is the maximum thickness for your tiles plus adhesive and insulation. 8 - 12 mm is the optimal tile thickness for this drain type.

Please notice that you need to create your own slope in your shower to make sure water is not pooling on the floor and we recommend to have at least 150 mm from left, right and upper drain edge to the walls. Alternatively if you don't want to worry about this you might take a look at our Showerlay Line wet room kits drain range, with this drain already integrated and waterproofed.

Kind regards,

David

020 7193 0953

Dear Customer,

I can confirm that the grating can be lifted up after installation is over, to access the siphon trap from above for cleaning. It can be simply opened and standard bathroom cleaning detergents can be used.

Linear drain channel is already integrated and waterproofed so it cannot be moved, however grating is removable part.

If you have any questions I am here to help.

David 020 7193 0953

Dear Customer,

I can confirm that this product is suitable for both concrete and timber flooring. There's only requirement that it needs to be underboarded beneath entire surface. You can see fitting instructions here:

Fitting instructions

If you have any questions I am here to assist.

David 020 7193 0953

Dear Customer,

We currently are present only in UK, however we are able to deliver it to any place in Europe and further, probably to Oman too. Depending on the product specification and the quantity required we can prepare a quote for you.

The total height of that linear drain is only 68 mm, so yes, it can be cast in 70 mm screed. There's no option to have vertical outlet, however we include an elbow to this drain which can be facing any side, for e.g. you can rotate it so it can be connected to the waste system of your property from below.

Please send us your query with product details and the quantity, your address and we will reply whether we can deliver it to your address and how much the delivery is.

David 020 7193 0953

Dear Customer,

We've got drains that are suitable for vinyl floor, they don't feature clamp, mechanical locking system but you need to fix them to the drain using adhesive. There's one limit, entire drain, including the grating needs to be covered with you vinyl. Entire room needs to be waterproofed after the drain is fitted, this can be done with the waterproofing kit.

Suitable drains are called Invisible and are available here:

https://wetroomsdesign.co.uk/linear-drains-for-vinyl-floor

If you have any questions I will be happy to help.

David 020 7193 0953

Dear Customer,

We do trade discounts either for returning customers or for bulk orders. Unfortunately first trade discount is available if cart is at least £720 we can grant you 3% discount voucher, for a single order above £1081 we can offer 7% discount and so on.

Additionally every single purchase you make is saved in your customer profile and after reaching threshold of £1080 you will be granted 3% permanent trade discount, next threshold is £1800.

You can read more about this here:

PROMOTION BULK ORDERS&TRADE DISCOUNT

In general you can just contact us and we will be happy to give you personalised the quote for what you require.

I am happy to assist in case of any questions.

Peter 020 7193 5485

Dear Customer,

I've just verified with our warehouse how many of Premium Pure 600 mm drains we've got and can confirm that we have them available for next day delivery.

If you're interested in receiving them on Monday please send us an email to shop@wetroomsdesign.co.uk with exact quantity (we've got some more than 30 which you specified) your company information and delivery address postcode. We will reply with trade discount voucher as such order qualifies for personalised offer.

There's even possibility to deliver them tomorrow (on Saturday), but delivery would not be free in that case. It would cost approximately £75 to have 30 of them delivered tomorrow.

Order has to be placed before 3pm as we need some time for preparations and packaging.

Looking forward to hearing from you.

David 020 7193 0953

Dear Customer,

Do you mean u-bend tube?

No, you don't need to buy anything separately, we include McAlpine waste trap with water seal of 20 or 50 mm height and that' enough to prevent the smells from getting back to the shower.

If you have any questions I will be happy to help.

David 020 7193 0953

Dear Customer,

While the grates themselves are not available on our website to purchase, we can supply and sell them. There's 500 mm long linear drain integrated with this shower tray and the grates are interchangeable, so you can purchase any of 6 available grates for this shower tray.

Please call us 020 7193 0953 Mon-Fri 8am-5pm to arrange payment and place the order.

DavidÂ

Dear Customer,

Pure grating pattern is designed to be filled with tiles indeed. It features of 12 mm deep channel, so if you're tiles are not thicker than that, this product will be suitable for you. At the end of the day there's only grap between the grating and rest of the floor visible, so that's very minimalistic design.

If you're tiles are thicker than 12 mm you should go for Showerlay Wiper 800 x 1200 mm Line Invisible. It doesn't have any vertical frame, so there's no requirement for finish material thickness. You will need to aesthetically cut the tiles probably with water jet to avoid sharp edges.

Adam 020 7193 0953

Dear Customer,

Our standard drains have outlet centred between it's edges. If you wish to receive offset waste we could create a custom product for you. It would be more expensive and would take more time to deliver (as we would need to produce it) but it's possible. If you're interested please send us an email to shop@wetroomsdesign.co.uk with distance from one end to the desired centre outlet.

I am happy to help if you have any questions.

David 020 7193 0953

Dear Customer,

We are able to supply grates replacement for our drains, though they are not available on our website as a separate products. Please call us 020 7193 0953 Mon-Fri 8am-5pm and we will place the order for you over the phone. For your information they are interchangeable so you can choose any of the 6 available patterns.

Looking forward to hearing from you.

David 020 7193 0953

Dear Jeremy,

If you have 800 x 1100 mm of space, it might be better to go for 800 x 1200 wet room tray with drain already integrated and slope premachined from every corner of the board to every corner of the drain. It's a very delicate slope yet sufficient for effective water flow.

Shower trays can be cut to avoid obstacles or trimmed down to size, 1200 mm side can be easily cut to 1100 mm with a standard handsaw.

In case you prefer to use a linear drain - that's also possible, however you would need to put an effort to prepare the slope on your own.

If you have any questions I will be happy to help.

Adam 017 0927 3601

Dear Customer,

I can confirm that we can supply drains without a trap (we would sell it to you with a normal price, then refund the waste trap price - £20), however we cannot confirm that another supplier's waste will be suitable for our drain and our drain will not work without a proper waste so you need to make sure you will be able to use our unit.

Please contact me and I will help to place the order over the phone.

Kind regards

David 017 0927 3601

Hello,

Premium Sirocco is the most popular and most versatile drainage type suitable for wet room. We also carry largest amount of them in our warehouse so they are available for quick delivery.

They do come as a complete product with all parts included. Adjustable feet are always added to the product. If installed on timber flooring it probably doesn't require adjustable feet. You could just cut the hole in the ply and insert the drain there.

Kind regards,

David

Dear Customer,

Yes it does.

It consists of the 800 x 1500 mm board, integrated 500 mm long stainless steel channel, Pure grating and McAlpine waste trap. There's option to include the waterproofing kit if you don't have your own waterproofing materials.

We sell complete products with everything included, waterproofing kit is very useful for this shower tray.

Kind regards,

Peter 017 0927 3601

Dear Customer,

We are happy about your interest in our product.

All drains we supply match your requirements. When choosing a bathroom drain take notice to the type of floor and finish material. Are you looking for linear drain for concrete or timber floor? What kind of surface finish will you use for the shower tray? Will it be tiles, mosaic or some other type of finishing material? We have got 6 types of linear drains in 8 sizes from 500 mm to 1200 mm length. What size are suitable for your wet room? All types can be found using by link below:

https://wetroomsdesign.co.uk/linear-drains#/model-elite-invisible-invisible_slim-premium-premium_slim-sieme

Most drains are available with delivery on the next business day, if you place an order to 3 PM.

Looking forward to hearing from you.

Customer service

Dear Customer,

Is your resin floor covering? You could install our drains with it, but please notice that ones designed to be installed in wet rooms have stainless steel flange (for waterproofing purposes). Distance from that flange to the upper edge of the frame is 15 mm, so you would need to accommodate that space (with tile backer boards for example).

If you were able to bring the resin up to the frame level then yes, you could use our drains with resin flooring.

I am happy to help if you have any questions.

Kind regards

Adam S.

017 0927 3601

Hello,

These drains are available in our warehouse with next day delivery. If you place the order before 3 o'clock you will receive the goods on next business day.

Let me know if you have any questions.

Kind regards

Adam S

017 0927 3601

Hello,

We sell are complete, they come with stainless steel channel, suitable grate and McAlpine waste trap included. You don't need to buy anything separately. You will receive everything you need to fit it straight after unpacking.

There's optional product available to be included to them - Waterproofing kit. Normally it costs £99 / 3 m2˛ but when included to the drain or tray price is reduced to £59 per kit. It's very useful especially for timber flooring.

I am happy to help in case of any questions.

Kind regards

David 020 7193 0953

Dear Customer,

If you purchased the shower tray yesterday before 3 o'clock it would be shipped and out for delivery today. We ship all the goods same day if the order is placed before 3 pm with next day delivery service.

For example if you order this tray today (Wednesday) at 2 o'clock you will get it tomorrow (Thursday).

Let me know if I can assist in any other way.

Kind regards

Peter T 020 7193 0953

Dear Customer,

We can supply just the trap suitable for that drain, it would cost 20 + 10 for delivery. They are currently unavailable on our website, to place the order please call me and I will arrange your order & payment over the phone.

Kind regards

David M 020 7193 0953

Dear Tyler,

I can confirm that for the price which is visible on the product page you would receive:

- bloard with premachined slopes

- integrated stainless steel channel drain

- grate, in this particular case it would be tileable Pure grate that would be included

- McAlpine waste trap

You can also include a waterproofing kit to your order, but that's optional.

Let me know if you have any questions.

Peter T

020 7193 0953

Dear Paul,

This product is available off-the-shelf, so if you order it before 3 o'clock it will be shipped same day with next day delivery.

I am happy to help if you have any other questions.

Kind regards

Matt

020 7193 0953

Hello,

We are able to supply a complete waste trap replacement, you would be able to take that waste trap from it and insert it to your drain.

Price of a new waste siphon trap is £25.

Please contact me and I will help you to place the order.

Kind regards

Adam 017 0927 3601

Dear Andy,

Thank you for your question.

This drain is available in range from 500 to 1200 mm as a standard, off-the-shelf with quick delivery and is relatively cheap.

We could manufacture custom bespoke drain, which can be 2000 mm or even much more, it can be same as this drain but longer, but it would have increased price and delivery time (would need to be produced first).

For 2000 mm wide wet room, there are few options regarding the drain length:

1. You could go for 1200 mm drain and create slopes from every corner of the room to every corner of the drain (diagonal), so no matter where the water drops it will always flow towards that drain.

2. Custom 1700 mm drain. If you accept diagonal cuts of tiles (pattern similar to an envelope once the installation is over), we recommend to have at least 150 mm from the wall the the drain's edge.

3. Custom 2000 mm drain - same length as the room size, in such case you would have only a single or two-way slope, however fitting would be more complicated.

Maybe it would be good idea to have a look at our pre-sloped wet room kit, with sizes up to 900 x 1850 and possibility to have custom size too, up to 1200 x 2000 mm.

Please contact me which way to proceed you prefer and I will prepare you a quote.

Kind regards

David M 020 7193 0953

Hello,

The shortest drain length we supply as a standard is 500 mm. We could alternatively provide 300 mm long one as a custom, bespoke product, with increased price and delivery time, please contact me if that's acceptable.

Please find the quote:

Linear drain Sieme 500 mm Stone - £ 135.33

Linear drain Sieme 700 mm Stone - £ 147.69

Custom 300 mm long drain could cost approximate £200. Let me know if you're interested, send us an email and I will provide more details.

Kind regards

David M

020 7193 0953

Dear Customer,

I confirm that our shower trays are suitable with underfloor heating if it's fitted on top of them.

They are based on XPS foam which is great insulator, therefore if UFH was installed under them, it would provide only limited warmth. Floor on top of the tray would not be as warm as on the rest of the room.

Please notice that the tray has 15 mm lip and that's the space you have to accomodate your tiles, UFH and tile adhesive. You should check how thick are your tiles and UFH if together are less than 15 mm it should be fine to be used on our tray.

Kind regards

David 020 7193 0953

Dear Customer,

We do ship to France, we can supply to any place in the EU actually. There's no additional fee, price shown on our site includes tax and delivery.

To buy something and have it delivered to France, please choose your country during checkout and that's it. Place a regular order.

I am happy to help if you have any questions.

Kind regards

David 020 7193 0953

Hello,

Unfortunately we do not have a video showing the process of fitting, however it's quite well descrbied on our fitting instructions help and support page available both for concrete and timber floors:

Wet room Kit shower tray installation instructions | Timber floor Wet room Kit shower tray installation instructions | Concrete floor It's very easy as you can see but that's why you actually but wet room tray base - to make fitting easy and fast.

Last name in the product indicates grating pattern, in this case it's Pure which means that the drain must be filled with tiles.

I am happy to help if you have any questions.

Adam S 017 0927 3601

Hello,

How many of them would you like to buy? Would this ba an order for a single product or do you want to order more of them, a pallet for example?

I think shipping is possible, what's the price and time acceptable for you that's the question.

Kind regards

David 020 7193 0953

Hello,

This product is available with same day shipping and next day delivery, therefore if you order it today or tomorrow (as today is a bank holiday and we cannot ship it) you will get it on next business day - Wednesday.

I am happy to assist if you have any further questions.

Kind regards

David M 020 7193 0953

Hello,

It depends on your floor base, for timber floor we highly recommend 20 mm thick board and that's because of floor boards' thickness. With proper installation they can be simply replaced. Please see our fitting instructions for more details.

Only real difference between each thicknesses is the slope. Thicker shower tray is steeper at the same time. It might be beneficial to prevent water from getting outside shower area if you think you will have plenty of water running through your shower, however the most important thing to achieve is to have tray flushed with rest of the floor level.

Kind regards

David 020 7193 0953

Hello,

Drain is surrounded by 20 mm wide flange. If your tile backing boards are 20 mm thick, then yes, you should be able to fit the drain right against the wall and fit the backing boards in between the wall and drain grate. In addition we are able to manufacture custom drain with upstand flange, however unlike standard products available on our website it can take 6-10 business days to have it manufactured and delivered. Let me know if you're interested in such solution.

Regarding feet - they are not attached by default and are especially useful for timber flooring. If you don't require you can use for instance some cement to position them in the right spot and then proceed to screeding.

I am happy to help if you have any questions.

Kind regards David

Hello,

We do have 30 days unconditional return right - if you receive the item and don't like it, you can just send it back to us and receive a full refund.

Manufacturer gives 10 years guarantee on that drain. We sold thousands of them and Customers are very happy with the product - we barely had any product with them.

Kind regards

David

Hello,

We are not working during weekends, sometimes we do reply to emails and phone calls.

You can visit our Rotherham warehouse from Monday to Friday, 9am - 6 pm.

Let me know if you have any questions about our products or service.

Kind regards

Adam 017 0927 3601

Hello,

Yes, tanking liquid is available separately, however it's less cost efficient. Waterproofing kit is available at comparable price and contains materials that you will probably need to use anyway.

There's special category in our store: Tanking liquid.

I am happy to assist if you have any further questions.

Kin regards

David 020 7193 0953

Hello,

This drain is entirely made of stainless steel so it's very solid. It's supplied with high flow rate waste trap which can take up to 38 l/min (UK building regulations require 24 l/min per shower) so should be fine for gym usage.

The grate included to the drain is liftable and after doing that waste is exposed from above, it can then be opened and easily cleaned. It's also supplied with hair trap so small items dropped into the drain won't be lost (rings for an instance).

We've actually supplied drains to gyms & schools already, that and some other model as well, we have not had any reports of failure and Customers were happy with them.

I am happy to assist if you require any additional info.

Kind regards

It is yes, please have a look at our drain comparison to see their specification at a glance.

Dear Scott,

This drain is actually designed to be installed in tiled floor. It is perfect for tiles 4-14 as well as any material in similar thickness (mosaic, marble or stone).

In case your tiles are thicker please see our Invisible drain range instead.

I am happy to assist if you have any questions.

David M 020 7193 0953

Dear Henry,

Our standard drains have outlet centred. It's grooved during manufacturing process and cannot be altered. Waste trap is completely rotatable and adjustable if that helps.

If you were interested in offset drain we could create bespoke product with increased delivery time and cost. Let me know the distance from drain edge to the centre of the outlet you desire and I will prepare you a quote.

Thank you very much for being interested in our offer.

Kind regards

David 020 7193 0953

Hi Stella,

this product is available with next day delivery so if you place your order before 3 o'clock today you will receive it tomorrow.

I am happy to assist if you have any other questions.

Kind regards

Adam 017 0927 3601

Dear Andrew,

This drain is surrounded by stainless steel flange, which extends it's size by 30 mm on all four sides. Therefore you would have a small space in between the wall and the drain's edge.

If you could gring a hole in your wall and insert the flange there then yes, it could be installed right next to the wall.

Alternatively we could supply this drain with upstand flange, this would be bespoke product, with increased price and delivery time. More details together with quote has been sent to your email address.

Kind regards

I am happy to assist if you have any questions.

Kind regards

Adam 017 0927 3601

Dear Jessica,

These drains are simple and most popular solution which is great for a regular wet room. They do not have second drainage - alternative way to have water trapped under the tiles to be drained. We do know about that, this feature is required for drainage to be installed in Scandinavia.

Our other drains - Elite - have that. They have a small gap between the vertical frame and flange surrounding them. They are more expensive though.

I am happy to assist if you have any questions.

Kind regards

Dave

Dear James,

As I said over the phone, the biggest concern is the edges, you would need to make sure that they are not sharp and even. You can fit the tiles directly onto steel cover, it would be the best if you could use proper adhesive (PCI Collastic or Gorilla Epoxy for example). You should also have received small rectangular membrane piece that matches the cover shape. You should fix the cloth to the cover first and then tiles to the cloth. This can be done with tile adhesive.

Please find fitting instructions for Invisible drain attached to this message, it's shown there. But it's nothing complicated.

I have forwarded your query to the manufacturer and if they have anything additional interesting to say I will give you an update.

Many thanks for your order.

Kind regards

David 020 7193 0953

Hello,

I am afraid we will not be able to supply wider channels. We can provide custom length drains and they could be 4000 mm or longer, however it would be equivalent of one of the standard drains available on our website. For example, Premium drain is 84 mm, we could supply it 4000 mm long. Elite is 48 mm wide, and it could be supplied in 48 x 4000 mm version.

Please notice that this is width of the cover (visible part). They are all extended by stainless steel flange which surrounds them for 30 mm or 21 mm respectively.

I am happy to assist if you have any questions.

Kind regards

David 020 7193 0953

Dear Robert,

To fit this drain in timber floor you must:

1. Prepare sloped ply floor surface. Cover plywood with tile backer boards.

2. Cut a hole in the ply and the boards matching the channel shape.

3. Insert the drain into the cut hole so it sits on it's flange.

4. Put included sealing membrane onto drain's flange.

5. Waterproof the area surrounding the drain.

6. Proceed to tiling.

I am happy to assist if you have any further questions.

David 020 7193 0953

Dear Charles,

There are 2 places where silicone can be used:

- to connect outlet of the siphon trap to your waste pipes,

- to connect the waste trap to the drain. Waste trap comes with part that must be screwed in from the top of the channel and it keeps the waste trap connected to the drain.

I will send you additional email with pictures showing these parts. Please notice that silicone is optional.

Thanks for being interested in our offer.

Kind regards

Adam 017 0927 3601

Dear Tom,

Thank you for being interested in our products. 1200 x 1200 would be fine shower tray for 1200 x 2300 mm wet room enclosed by a shower screen.

According to our fitting instructions, we recommend to remove floor boards, fix battens to the joints and mount at least 18 mm thick marine plywood in between the joints so the ply and joints are on the same level. Then you can fit the tray on top of that prepared supports.

In such case your tray just replace the floor board. If you want to use 18 mm thick backer boards on the remaining floor area I would recommend to go for 35 mm thick tray.

Kind regards

David M 020 7193 0953

Dear LJ,

No. Tile backer board cannot replace floor boards.

You should:

- remove existing floor boards

- fix battens to the sides of the joints

- mount at least 18 mm thick marine ply in between the joists on top of the battens

- cover newly created floor with tile backer boards and proceed to tiling

I am happy to assist if you have any questions.

Kind regards

Dear Maciek,

The shower drain you enquired about comes with tileable grating, therefore it's almost invisible once the installation is done. You would be able to see only a frame surrounding the tiles.

The drain is made of 304 stainless steel, which means it contains 18-20% chromium. It has silver-like colour and is brushed, therefore even if scratched will still look nice.

I am happy to assist if you have any questions.

Kind regards

David 020 7193 0953

Hello,

The flow rate is limited by waste trap. There are several options of waste trap we can include to this drain and depending on the type of waste included it has different technical properties.

Standard waste trap that is included to the drain is a shallow type, with only 20 mm high water seal and 26 l/min of throughput.

If you require high flow rate waste (48 l/min) or deeper water seal (up to 50 mm) we can include a different waste trap. Please call us to arrange your order over the phone or just type your comment during the checkout and we will make sure you receive a proper product. Option to choose the waste trap is soon going to be added to our website.

Kind regards

David 020 7193 0953

Hello,

You are right to notice that there is a flat area around the drain and that some very little amount of water will just pool around it, will not flow into the channel.

However this is not a problem as it will be a minimal amount of liquid, 1-2 mm deep. Anything more than that will be drained. Remaining water can easily evaporate.

There is now way it would move away from the flat rectangular area, because it's sitting at the lowest point.

I will be happy to assist if you have any questions.

Kind Regards

David 020 7193 0953

Dear Sue,

Drain cover is liftable and it's only gravity that holds it down. There is a lifting hook included to each of our products, which makes it very easy.

After lifting the cover up waste trap is exposed which then can be opened and cleaned. Drain and waste trap have been tested and they are immune to most cleaning chemicals, even to acid cleaners.

Waste trap has a hair trap which prevents it from blocking the pipes. There also is a water seal that prevents foul smell from getting back to the shower area.

I will be happy to assist if you have any questions.

Kind regards

David 020 7193 0953

Hi Andrea,

It's too late for us to ship it today, but if you ordered it now we would ship it tomorrow with next day delivery.

Orders placed before 3 o'clock are shipped same day. After 3 o'clock on the next business day.

Kind regards

David 020 7193 0953

Dear David,

I think this drain will match your needs:

Linear drain Wiper 600 mm Premium Pure

it is a tile insert drain type, it's total height is 98 mm and waste trap supplied with the drain is completely rotatable and adjustable.

I will be happy to assist if you have any other questions.

Kind regards

David 020 7193 0953

Dear Wilhelm,

You can see installation video and instructions on this page, on the other tab. 

It should have also been sent you in the same package as the drain was. I am going to send you fitting instructions in another email now.

Kind regards

David 020 7193 0953

Hello,

No, unfortunately, this drain comes unpainted, with a brushed steel finish.

Kind regards,

Adam, 017 0927 3601

Dear Cliff,

By default we include McAlpine waste trap with 26 l/min capacity, which exceeds building regulations which are 24 l/min and our tests have shown that a normal shower with a single shower head has usually requirement for 16-17 l/min.

If you require different waste trap, no problem, we can offer 8 waste trap types suitable for that drain. They have different flow rates, water seal height and space requirements.

You can see comparison of the options available here:

http://wetroomsdesign.co.uk/download/waste-traps-comparison.pdf

The best way to place an order with a different than default waste is to call me and I will arrange your order over the phone. It will soon be possible to change the waste before ordering the product from website directly.

Kind regards

David 020 7193 0953

Dear Paul,

It needn't to be, it's our recommendation. 15 cm from each side will allow you to create 4 way slope easily. We do offer 1000 mm wide trays and they have 700 mm long drains as a standard. 

In 1000 mm wide trays 800 and 900 mm drains would work fine, the space from the side of the drain to the wall would only be smaller. 1000 mm drain in fact is 1060 mm including surrounding insulation flange. You would need to install the drain under the wall or raise the walls on the flange but it would also be possible to install 1000 mm long drain in 1000 mm wide shower.

I will be happy to assist if you have any questions.

Kind regards

David 020 7193 0953

Dear Tracey,

Sealing membrane should be applied after applying first layer of tanking liquid. It works as a great adhesive to stick sealing membrane. If the first layer is already dry, you can use tile adhesive which also works well.

Everything should be covered with another tanking liquid layer afterwards.

Kind regards

David M 020 7193 0953

Dear Colin,

I can confirm that the product comes with every part shown on the first product picture, including waste trap and piping.

There are various different waste traps available for this gully, le tme know if you're interested and I will send you more details.

Please notice that this product is not recommended for wet areas such as showers, because it lacks insulation flange and membrane. You should be looking at Premium version of that drain instead.

Kind regards

David 020 7193 0953

Dear Jamie,

Yes we can supply them without a trap and tray. Actually they are delivered without a tray by default.

To receive them, please buy them from our website and leave a note with your request during checkout, we will refund the waste traps price back to the same card you paid with after the order is placed.

Alternatively please tell us how many drain you would like to buy and we will reply with a voucher that allows to reduce total cart value appropriately.

I will be happy to assist if you have any questions.

Kind regards

David 020 7193 0953

Dear Jacob,

I can confirm that we are able to deliver this drain to Rome. It would take few days until the drain would arrive and there would be additional fee.

If you are interested please call me and I will arrange your order over the phone.

Kind regards

David 020 7193 0953

Dear Sean,

Joints between the tray and rest of the floor and the walls is the most important part that needs to be sealed off 3 m2˛ of waterproofing kit is enough for that, should also last to cover the tray itself with it as well with 2 coats.

If you wanted to waterproof more space, maybe even entire floor, then you should go for 6 m2˛.

I will be happy to help if you have any questions.

Kind regards

David 020 7193 0953

Hello,

The key works like a wrench, you just need to assemble all waste trap parts together and then push the key from above and turn it around few times.

It should tighten the screw and connection between the waste to the drain.

I will be happy to assist if you have any questions.

Kind regards

David 020 7193 0953

Hello,

I talked to you over the phone but I will leave reply here for other Customers as well.

Both drains are tileable. Invisible is more versatile type, where there's no restriction for floor finish material thickness. 

Pure has a vertical frame which is 15 mm deep. Therefore it will accept tiles 4-14 mm thick. Frame makes tiling easier.

Invisible doesn't have any frame at all, therefore it's suitable with any floor finish material thickness. It's a perfect drain for marble, stone or even vinyl.

I will be happy to assist if you have any questions.

Kind regards

David 020 7193 0953

Dear Lewis,

It's very unlikely that this drain is delivered from us, since I am not able to find any customer with your details.

However, please measure the length, width and depth of the drain and we will see if we have anything that would fit.

If the drain is ours we could just replace the cover. If it's not supplied by us I am afraid it will need to be ripped off from the floor and installed from scratch.

Kind regards

David 020 7193 0953

Dear Mel,

There are 2 metal parts, channel integrated to the board and removable cover. If the cover is tiled in, it can still be lifted with a special hook, which is always included.

I will be happy to help if you have any questions.

Kind regards

David M 020 7193 0953

Dear John,

Yes we are delivering as usual. Most products are still available for next business day.

I will be happy to assist if you have any questions.

Kind regards

David 020 7193 0953

Hello,

I can confirm that those drains are compatible with any floor type installation, where they can be installed flushed with it. That is, concrete, timber and raised access flooring, as long as there is sufficient space under for the waste trap (shallowest one is 46 mm - the Snake trap).

VF drains specifically are designed for vinyl floor coverings, including safety flooring.

I will be happy to help if you have any questions.

Kind regards,

David 0800 368 9956