Linear drain Wiper 1100 mm Invisible
Linear drain Wiper 1100 mm Invisible
Linear drain Wiper 1100 mm Invisible
Linear drain Wiper 1100 mm Invisible
Linear drain Wiper 1100 mm Invisible
Linear drain Wiper 1100 mm Invisible
Linear drain Wiper 1100 mm Invisible
Linear drain Wiper 1100 mm Invisible
Linear drain Wiper 1100 mm Invisible
Linear drain Wiper 1100 mm Invisible
Linear drain Wiper 1100 mm Invisible
  • -20%
Linear drain Wiper 1100 mm Invisible
Linear drain Wiper 1100 mm Invisible
Linear drain Wiper 1100 mm Invisible
Linear drain Wiper 1100 mm Invisible
Linear drain Wiper 1100 mm Invisible
Linear drain Wiper 1100 mm Invisible
Linear drain Wiper 1100 mm Invisible
Linear drain Wiper 1100 mm Invisible
Linear drain Wiper 1100 mm Invisible
Linear drain Wiper 1100 mm Invisible
Linear drain Wiper 1100 mm Invisible

Linear drain Wiper 1100 mm Invisible

1 Reviews
See parts included Technical specification

Floor level drain Wiper Invisible 1100 mm is stainless steel shower gully without vertical frame, which gives it flexibility to be installed under any finish material. It is most commonly used to be in vinyl, marble, stone, exotic wood or glass floorings. Entire drain including the grating should be covered with your finish material so only channels for water to flow are visible after installation. It comes with insulating flange and sealing membrane which allow to achieve 100% waterproof seal.

Wet room drains Invisible have included grate 80 mm wide and total width with flange is 140 mm. Cover is 1094 mm long and drain 1160 mm long in total. It should be covered entirely with floor finish material, best if it's edges could be properly adapted to leave sufficient amount of space for gaps for water to flow. Fabric for cleaning purposes before sticking finish material to cover is included.

Convenient siphon trap with 26 l /min draining speed and 20 mm tall water seal is the last element always included to every drain. Made of PVC is very flexible as it can be rotated and pipe's height can be adjusted, making installation easier. It is McAlpine product so should be suitable for any wet room pipework. It can be opened even after installation is over for easy cleaning.

Drain Length

Drain is available in 8 standard lengths. Although they have same technical performance, length of the drain should be matched room requirements. For an instance 700 mm Drain length is recommended for 1000 mm wide shower.

Waterproofing kit

The waterproofing kit is used to seal the shower area as well as connections between walls and floor. It is recommended for concrete and mandatory for timber flooring. Each kit contains 4kg tanking liquid, 1l primer, 10m sealing tape, 2 corners, 2 pipe collars. One kit covers 3 m² with 2 coats. Waterproofing kit

Underfloor heating kit

Complete Sunfloor Underfloor heating set, including mat, optional thermostat, floor sensor, and fitting instructions. Fully suitable for our other products. Can be installed on top of our wet room tray. The option below also allows adding a compatible thermostat.
Complete Sunfloor Underfloor heating set

Tile backer boards

Tile backer boards are used to create the perfect substrate to tile onto in wet rooms and bathrooms. Superior to cement boards and plywood, due to its waterproof and thermal insulation properties. Cement boards

Shower Screen

The SP400 Shower Screen from Aqata's series of frameless shower enclosures is another prestige product from this leading innovative UK manufacturer and will add touches of elegance, luxury, and taste to any bathroom or wet room surrounding. Suitable for a tray or wetroom 8mm toughened safety glass, 1950 mm high. The SP400 Shower Screen from Aqata's

73300
£256.44 £320.55 -20%
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To get extra 5% discount you need to increase your cart value by £500.
Trade discounts are available both for wholesalers and loyal customers. To receive a discount, your cart total value or overall purchase value or overall account purchases must cross the required threshold. Trade discount policy

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Based on current settings, if you Add to cart current set and then order, you will receive the following items:
Drain body
1.5 mm thick steel

Main drainage part, stainless steel channel drain, 20 mm high, 74 mm wide. Outlet is centred. Surrounded by steel flange on all four sides, 30 mm wide, important for insulation. Overall height required for installation with default trap is 88 mm.

1.5 mm thick steel

Tileable linear drain cover
Drain grating

Plain stainless steel cover is included to the drain. It must be covered entirely, with the same material as rest of the floor (marble, stone, tiles, vinyl). Cover is completely flushed with the flange. Drain is not visible at all after the installation, besides the channels for water to flow.

Invisible

Waste trap
Waste trap

As a standard to every order we include a compression fitting McAlpine waste trap with 26 l/min throughput, 20 mm water seal and 1.5 inch pipe diameter. Requires only 65 mm of space underneath the drain. Fully rotatable and adjustable.

If default waste trap does not fulfil your requirements we have various waste traps available, compatible with our products. We can supply them at the same cost and speed as the default trap. Drop 50 is an interesting choice. 48 l/min of flow rate and 50 mm deep water seal, make it compliant with building regulations, while being only 10 mm higher than standard trap. To place such order send us an email or leave a note during order. Please see a document below for more details.

Available waste traps

Flow rate: 26 l/min

Linear drain accessories
Accessories & Guarantee

Product is supplied as complete set. Sealing membrane, detachable adjustable feet and appropriate fitting instructions come together with the goods to make sure it's installed correctly. Lifting hook for drain grating and other fitting parts also in the package.

In addition to our 30 days unconditional return right, there is 10 years guarantee on the product given by the manufacturer. Guarantee is extended to 25 years if the product is purchased together with waterproofing kit.

For fitting and using

Waterproofing kit
Waterproofing kit

Easy to use set of ready-mixed sealing materials suitable for waterproofing floor and walls. Contains 4kg of PCI Lastogum tanking paint, 1l of primer, 10m sealing tape, 2 corners and 2 pipe collars per every 3.5 m². Should be used to seal the joints between the floor and walls and to waterproof the drainage. Can be used for entire bathroom insulation. Not required if you have your own waterproofing materials, otherwise very useful and recommended.

Size: not included

Underfloor heating kit
Underfloor heating kit

Complete Sunfloor Underfloor heating set, including mat, Wi-Fi thermostat, floor sensor and fitting instructions. Fully suitable with our other products. Advanced thermostat with and iOS/Android app allows to set desired temperature of the floor from distance as well as create schedules.

Size: not included

Thermostat
Thermostat

SUNFLOOR Smart WiFi Digital Thermostat is a wireless controller including receiver for adjusting the temperature remotely. Allows you to set the floor temperature from distance, as well as create periods throughout the day with specific temperatures, for example 26° when you are usually having a shower.

Size: not included

Shower screen
Shower screen

The SP400 Shower Screen from Aqata's series of frameless shower enclosures is another prestige product from this leading innovative UK manufacturer and will add touches of elegance, luxury and taste to any bathroom or wet room surrounding. Suitable for a tray or wetroom 8mm toughened safety glass, 1950 mm high.

Size: not included

 
  • Length (X): 1100 [mm],
  • Height of channel (C): 20 [mm],
  • Height to the centre of waste pipe (G): 58 [mm] (can be adjusted),
  • Total height (H): 88 [mm],
  • Width of internal tray (B): 70 [mm],
  • Width of channel (Y): 80 [mm],
  • Width of insulating flange (F): 140 [mm] (included)
  • Width of Sealing Membrane (S): 250 [mm] (included)
  • Flange to top edge of channel (T): 15 [mm]
  • Complete siphon, pipe diameter: 1.5" (British standard size),
  • Pipe height adjustable and rotatable at 360°,
  • Drain's cover included.

Product is suitable for:
Timber floor Concrete floor
Vinyl
Hardened glass
Gres
Granit
Marble
Exotic wood
Tiles
Mosaic

Linear shower drain advantages

Channel length
1100 mm
Grate style
Invisible
Channel height
20 mm
Total height
88 mm
Channel width
80 mm
Total width
140 mm
Material
304 S 15 grade stainless steel
Additionals
Tanking kit, Adjustable legs
Drain surface
brush
Waste trap
Plastic (PCV)
Steel collar
Integrated
Cleaning
From above (Easy clean system)
Model
Invisible
Set consists
Linear drain body · stainless steel collar · sealing membrane · drain grating · siphon trap
McAlpine HC26 waste trap
We supply McAlpine CD-HC26-65 PCV (polypropylen) waste trap with our drains. To clean them you can simply dismantle it from above when installed, and waterflow will remove any dirt. If not you can use chemicals.

The waste trap provides Water Seal that prevents any bad smells to get back to your shower.
  • Colour: white,
  • Total height: 61,50 mm,
  • Waste pipe diameter: 1.5" (british standard size)
  • Water seal: 20mm
  • Flow rate [l/min]: 26/50 (for a 15mm/120mm liquid column)
  • Ready to be connected to waste system
  • Additional info: Waste Grid and Dip Tube removable from top to facilitate easy cleaning. All McAlpine Shower Traps with top access surpass the minimum required flow rate of 24 litres per minute when tested in accordance with clause 5 of BS EN 274-2:2002
Tanking liquid

The tanking kit is a ready-mixed, under-tile tanking system to protect water sensitive substrates from exposure to water. Suitable for wet areas such as bathrooms, showers in residential buildings, hotels, old people's homes and hospitals. Should not be used in places exposed to pressurised water, for an instance swimming pools. Ready to use, no mixing required and easy to apply with a roller. The kit includes a high performance joint reinforcing tape to protect against movement in floor joins and corners etc. The contents are all INSIDE the bucket and the contents are protected in the bucket with polystyrene infill's to stop transit damage.The instructions are printed on the rear of the tanking kit.

For anti-moisture insulation systems in wet rooms and rooms intended for human residence. The tanking liquid is a ready-to-use singlecomponent, solvent-free sealant composed of polymer dispersion, fillers and modifying additives. When applied to the surface, upon binding it creates a flexible and water-insulating layer.

Tanking liquid
Tanking kit contains:
  • 4kg Tanking Liquid
  • 1l Primer
  • 10 Metres flexible Sealing Tape
  • 2 Flexible Pipe Collars
  • 2 Corners

Features:
  • Consumption to 1,2kg/m²
  • Solvent free
  • Drying time: 2h
Tanking liquid

Tanking liquid
The tanking liquid is a ready to use, single component, solvent-free sealant mass, consisting of polymer dispersion, fillers and additives. When applied to a substrate and cured, it forms a flexible waterproofing coating. The product is intended for use inside places intended for human residence, especially in humid areas (such as bathrooms, kitchens, laundries), to perform insulation against moisture under linings and coverings, such as ceramic tiles, glazed tiles, terracotta, wooden floors and panels, and synthetic carpets.

Primer

The product is intended for priming absorbent and porous surfaces, inside and outside buildings. It is especially recommended for cement - limestone plaster, gas concrete, plaster-carton boards and cement plaster. The primer has a high penetration ability, is deeply absorbed into the substrate, thus strengthening it, while allowing for „breathing”. These benefits improve the structure of the substrates, which, due to the passage of time, have lost their appropriate parameters. The priming solution improves adhesion to the surface of other materials that will be used on the primed substrate. By reducing the absorbency of the substrate, the wear of the applied coating materials, emulsion paints, glues, mineral putties reduces as well. The solution, due to the content of the biocide and fungicide, protects the primed substrate against the formation of mold and bacteria in the product.

ufh mat
Complete Underfloor Heating Kit
It is possible to include a complete Underfloor Heating Kit to your order. All you need to do is to choose the required size. Additional package, with heating mat, appropriate thermostat, sensor and instructions will be dispatched together with the other goods.

To calculate required mat size you need to get square coverage of the floor and exclude any permanent / fixed fixtures from them. It is also recommended to buy slightly smaller mat than calculated size - you can shape it but cannot cut the cables, therefore too large mat could not be installed.

SUNFLOOR Underfloor Heating
The SUNFLOOR Electric Heating Mat is a unique type of floor heating mat. The system has been designed to be used on an existing tiled floor or an existing finished floor, so that floor heating can still be installed there. The mat is approximately 4 mm thick and can be included in a layer of adhesive without any demolishing or grinding. The mat fits virtually underneath the surface. This decreases the heating time of the floor, that also makes this system suitable for rooms that are not permanently occupied including bathrooms, studies, playrooms, etc.

Heating mat
Underfloor heating mat set consists of all necessary parts for installation. One Thermostat is needed for every 23 m² of heating mat. It is included as optional, to allow ordering mat for custom areas, for example if you need 13 m² of mat total, you should buy 10 m² with one of the thermostats set as include and 3 m² with thermostat not included. In case you require less mat coverage than possible to buy from our product pictures, for example 14.5 m² you should always round low with your purchase and buy 14 m² as the mat is impossible to cut. It can be shaped but not shortened to size.

  • 2.5 meter 3-core supply cable
  • Fully encased in an aluminium earthed sheath
  • Unique blind connection between the heating and the connection cable
  • Chrome/Nickel resistance wire
  • PTFE (Teflon) insulation
  • PVC protective sheath
  • 10 -11 watt per meter resistance wire, 230 Volt
  • Cable diameter approximately 4 mm
  • Complies with current NEN standards for installation in completely wet rooms
UFH Sunfloor Thermostat
Thermostat

The C16Wi-Fi is an intuitive programmable thermostat used to control the electrical floor heating system or water heating system. It will keep home comfortable temp whilst minimizing energy use. Install the app on your smartphone to control the heating system remotely with the WiFi thermostat.

Specification:

  • Voltage: 230 Volt - 50/60 Hz
  • Maximum load: 16A / 3600W
  • Temperature range: +5 to +40°C
  • IP class: IP21
  • Testing: CE
  • Cable spec.: ≤ 2,5 mm²
  • Standby power: ~ 2W
  • Size: 85 x 85 mm
  • Integral room sensor and floor sensor
  • Colour: white or black
Magnum X-treme control
This stylish, colourful and refined digital clock thermostat has been specially designed for electric heating systems. The MAGNUM X-treme Control is supplied with every MAGNUM floor heating set (Mat,Cable and Foil types), including external floor sensor, a built-in air sensor and three different frames that suit most brands of switching equipment. The MAGNUM X-treme Control is simple and intuitive to operate using touch sensitive buttons under the display. The new chameleon function is simple to adapt to the colour of your interior. The stylish screensaver shows the time, temperature and current mode without touching the thermostat. The MAGNUM X-treme Control has a new help function that appears after 10 seconds in the menu with a complete description of the setting in question. The MAGNUM X-treme Control also has a wooden floor function whereby the temperature is limited to 28°C. This makes the MAGNUM X-treme Control the idea and safe solution for every electric heating system.

Specification:

  • Voltage: 230 Volt - 50/60 Hz
  • Maximum capacity: 16A - 3600 watt
  • Temperature range: +5 to +40°C
  • Frame: IP21
  • Color: Polar white (RAL 9010)
  • Testing: FI/CE

Technical details:

  • Control via touch sensitive keys
  • Chameleon function (8 colour themes)
  • Screensaver night clock
  • Automatic start-up menu
  • Slow start-up function
  • Wooden floor function (28 °C limit)
  • Automatic summer and winter times
  • Multi-programme function (2 periods per day)
  • Programming multilingual
  • Including floor and air sensors
  • Multi-frame adapter system for: Gira, Jung, Elko, Merten, Busch Jager, etc.
Magnum Manual Thermostat
In some situations the digital regulation is not required and so the preference is for a simple on/off operation. Specifically industrial applications where the heating must remain on at all times. Therefore MAGNUM has designed the Standard Control: a simple on/off thermostat with temperature regulation that is clearly easy to operate.

Specification:

  • Voltage: 230 Volt - 50/60 Hz
  • Maximum load: 16A / 230 V
  • Temperature range: +5 to +40°C
  • Housing: IP21
  • Color: Polar white (RAL 9010)
  • Testing: CE

Technical details:

  • On/off thermostat complete with temperature regulation
  • Including floor sensor
  • Integral room sensor and floor limit sensor
  • Multi frame adapter system for: Gira, Jung, Elko, Merten, Busch Jager, etc.
Sealing mat

ISOL-ONE Sealing collar
The ISOL-ONE sealing mat is made from a polyethylene film coated with a special non-woven fabric on both sides, so that it bonds with the glue layer. Its installation is recommended in all areas that require sealing. The mat is resistant to the cracking of the substrate, ensures the seal up of the entire surface, reduces installation time, allowing to lay the tiles immediately after gluing the mat.

Adjustable legs

Adjustable legs
Adjustable feet are two small metal parts that can be connected to each channel end. They allow you to precisely set the unit height and level. Thanks to the red caps you can anchor the drain to the floor. They are part of unit, included in price and always added to each drain.

LINEAR DRAINS FITTING INSTRUCTIONS

Documents available below are available to everybody for free to download. They can be open in high quality on your computer and be printed for further use.

Linear drain installation Siphon technical drawing Long term guarantee

1 Reviews
works with marble
It's not a clamp drain as I thought. The sealing membrane and your finish material has to be glued to the steel flange. It cannot go inside the drain under the grating cause it will stop water from flowing. But it works fine with thicker material like stone or marble.
on
Can I install it in wet room tiled floor?

Dear Pamela,

Premium drains are designed to be installed in wet room tiled floors. Please notice that the distance from the stainless steel flange surrounding the drain, integrated for sealing purposes, to the top edge of vertical frame is 15 mm, so is the maximum thickness for your tiles plus adhesive and insulation. 8 - 12 mm is the optimal tile thickness for this drain type.

Please notice that you need to create your own slope in your shower to make sure water is not pooling on the floor and we recommend to have at least 150 mm from left, right and upper drain edge to the walls. Alternatively if you don't want to worry about this you might take a look at our Showerlay Line wet room kits drain range, with this drain already integrated and waterproofed.

Kind regards,

David

020 7193 0953

Can these be used for vinyl?

Dear Dave,

I can confirm that these drains are suitable for vinyl floor covering. Please notice that Invisible drain, including it's grate needs to be covered with your finish entirely.

For your information this drain doesn't have clamp - mechanical locking system. It needs to be stuck to the drain with adhesive that connects PVC to stainless steel.

Hope that helps. If you have any questions please let me know.

Adam  017 0927 3601

Can the linear drain be lift up for cleaning the hair etc?

Dear Customer,

I can confirm that the grating can be lifted up after installation is over, to access the siphon trap from above for cleaning. It can be simply opened and standard bathroom cleaning detergents can be used.

Linear drain channel is already integrated and waterproofed so it cannot be moved, however grating is removable part.

If you have any questions I am here to help.

David 020 7193 0953

Is this shower suitable for concrete floors?

Dear Customer,

I can confirm that this product is suitable for both concrete and timber flooring. There's only requirement that it needs to be underboarded beneath entire surface. You can see fitting instructions here:

Fitting instructions

If you have any questions I am here to assist.

David 020 7193 0953

Do you have dealer in Oman. Also this Shower can it fir into 70mm screed. Also can we get option with bottom outlet.

Dear Customer,

We currently are present only in UK, however we are able to deliver it to any place in Europe and further, probably to Oman too. Depending on the product specification and the quantity required we can prepare a quote for you.

The total height of that linear drain is only 68 mm, so yes, it can be cast in 70 mm screed. There's no option to have vertical outlet, however we include an elbow to this drain which can be facing any side, for e.g. you can rotate it so it can be connected to the waste system of your property from below.

Please send us your query with product details and the quantity, your address and we will reply whether we can deliver it to your address and how much the delivery is.

David 020 7193 0953

Hi I was wondering if any of these linear gulleys will be compatible with a vinyl flooring for wetroom many thanks

Dear Customer,

We've got drains that are suitable for vinyl floor, they don't feature clamp, mechanical locking system but you need to fix them to the drain using adhesive. There's one limit, entire drain, including the grating needs to be covered with you vinyl. Entire room needs to be waterproofed after the drain is fitted, this can be done with the waterproofing kit.

Suitable drains are called Invisible and are available here:

https://wetroomsdesign.co.uk/linear-drains-for-vinyl-floor

If you have any questions I will be happy to help.

David 020 7193 0953

We are developers If we order 4 pcs of the  £ 135.33 linear 500mm drains, can you do a better price? Thanks

Dear Customer,

We do trade discounts either for returning customers or for bulk orders. Unfortunately first trade discount is available if cart is at least £720 we can grant you 3% discount voucher, for a single order above £1081 we can offer 7% discount and so on.

Additionally every single purchase you make is saved in your customer profile and after reaching threshold of £1080 you will be granted 3% permanent trade discount, next threshold is £1800.

You can read more about this here:

PROMOTION BULK ORDERS&TRADE DISCOUNT

In general you can just contact us and we will be happy to give you personalised the quote for what you require.

I am happy to assist in case of any questions.

Peter 020 7193 5485

Have you got 30 of those drains in stock for next week delivery to London? My main supplier can't realize order for us on time we're looking for alternative company. Prompt reply would be appreciated.

Dear Customer,

I've just verified with our warehouse how many of Premium Pure 600 mm drains we've got and can confirm that we have them available for next day delivery.

If you're interested in receiving them on Monday please send us an email to shop@wetroomsdesign.co.uk with exact quantity (we've got some more than 30 which you specified) your company information and delivery address postcode. We will reply with trade discount voucher as such order qualifies for personalised offer.

There's even possibility to deliver them tomorrow (on Saturday), but delivery would not be free in that case. It would cost approximately £75 to have 30 of them delivered tomorrow.

Order has to be placed before 3pm as we need some time for preparations and packaging.

Looking forward to hearing from you.

David 020 7193 0953

Hi Do you need a utube in the gulley waste pipe

Dear Customer,

Do you mean u-bend tube?

No, you don't need to buy anything separately, we include McAlpine waste trap with water seal of 20 or 50 mm height and that' enough to prevent the smells from getting back to the shower.

If you have any questions I will be happy to help.

David 020 7193 0953

hello can we purchase just the the infill piece of the kit?

Dear Customer,

While the grates themselves are not available on our website to purchase, we can supply and sell them. There's 500 mm long linear drain integrated with this shower tray and the grates are interchangeable, so you can purchase any of 6 available grates for this shower tray.

Please call us 020 7193 0953 Mon-Fri 8am-5pm to arrange payment and place the order.

DavidÂ

Is the inset drain able to be tiled?

Dear Customer,

Pure grating pattern is designed to be filled with tiles indeed. It features of 12 mm deep channel, so if you're tiles are not thicker than that, this product will be suitable for you. At the end of the day there's only grap between the grating and rest of the floor visible, so that's very minimalistic design.

If you're tiles are thicker than 12 mm you should go for Showerlay Wiper 800 x 1200 mm Line Invisible. It doesn't have any vertical frame, so there's no requirement for finish material thickness. You will need to aesthetically cut the tiles probably with water jet to avoid sharp edges.

Adam 020 7193 0953

I need a drain that the trap is located on left Do you do them? If not can this one be fitted...?http://mcalpineplumbing.com/wet-room-products/channel-and-tile-drains/cd600-bc-standard-channel-drain

Dear Customer,

Our standard drains have outlet centred between it's edges. If you wish to receive offset waste we could create a custom product for you. It would be more expensive and would take more time to deliver (as we would need to produce it) but it's possible. If you're interested please send us an email to shop@wetroomsdesign.co.uk with distance from one end to the desired centre outlet.

I am happy to help if you have any questions.

David 020 7193 0953

I ordered a linear grating wiper 70mm premium ponente , order ref ( xvdnvrvjp ) which has been misplaced I would like to purchase another

Dear Customer,

We are able to supply grates replacement for our drains, though they are not available on our website as a separate products. Please call us 020 7193 0953 Mon-Fri 8am-5pm and we will place the order for you over the phone. For your information they are interchangeable so you can choose any of the 6 available patterns.

Looking forward to hearing from you.

David 020 7193 0953

We'd like to use this slot drain in a 1100 wide x 800 deep alcove, with 600 x 600 tiles. I assume we need to make tiles to either side slope slightly? what do you recommend. thanks Jeremy

Dear Jeremy,

If you have 800 x 1100 mm of space, it might be better to go for 800 x 1200 wet room tray with drain already integrated and slope premachined from every corner of the board to every corner of the drain. It's a very delicate slope yet sufficient for effective water flow.

Shower trays can be cut to avoid obstacles or trimmed down to size, 1200 mm side can be easily cut to 1100 mm with a standard handsaw.

In case you prefer to use a linear drain - that's also possible, however you would need to put an effort to prepare the slope on your own.

If you have any questions I will be happy to help.

Adam 017 0927 3601

Hi. Do you sell the drains on there own without a trap please as we would need 2 drains but only one trap. Thank you

Dear Customer,

I can confirm that we can supply drains without a trap (we would sell it to you with a normal price, then refund the waste trap price - £20), however we cannot confirm that another supplier's waste will be suitable for our drain and our drain will not work without a proper waste so you need to make sure you will be able to use our unit.

Please contact me and I will help to place the order over the phone.

Kind regards

David 017 0927 3601

I need linear drain for wet room. Suitable for mounting on wooden floor with support beams and tanked plywood. The Premium Sirocco looks a good choice, but it doesn't have mounting feet. How do you advise supporting? Thanks.

Hello,

Premium Sirocco is the most popular and most versatile drainage type suitable for wet room. We also carry largest amount of them in our warehouse so they are available for quick delivery.

They do come as a complete product with all parts included. Adjustable feet are always added to the product. If installed on timber flooring it probably doesn't require adjustable feet. You could just cut the hole in the ply and insert the drain there.

Kind regards,

David

done this include the gully and waste?

Dear Customer,

Yes it does.

It consists of the 800 x 1500 mm board, integrated 500 mm long stainless steel channel, Pure grating and McAlpine waste trap. There's option to include the waterproofing kit if you don't have your own waterproofing materials.

We sell complete products with everything included, waterproofing kit is very useful for this shower tray.

Kind regards,

Peter 017 0927 3601

Im looking for linear drain 15cm height max 20cm what can you offer. When you are able to deliver item if i will place an order today

Dear Customer,

We are happy about your interest in our product.

All drains we supply match your requirements. When choosing a bathroom drain take notice to the type of floor and finish material. Are you looking for linear drain for concrete or timber floor? What kind of surface finish will you use for the shower tray? Will it be tiles, mosaic or some other type of finishing material? We have got 6 types of linear drains in 8 sizes from 500 mm to 1200 mm length. What size are suitable for your wet room? All types can be found using by link below:

https://wetroomsdesign.co.uk/linear-drains#/model-elite-invisible-invisible_slim-premium-premium_slim-sieme

Most drains are available with delivery on the next business day, if you place an order to 3 PM.

Looking forward to hearing from you.

Customer service

I have a white resin floor + I want the linear drain to look as invisible as possible - can resin be used instead of tiles? it is only 3mm thick but could more be poured in?

Dear Customer,

Is your resin floor covering? You could install our drains with it, but please notice that ones designed to be installed in wet rooms have stainless steel flange (for waterproofing purposes). Distance from that flange to the upper edge of the frame is 15 mm, so you would need to accommodate that space (with tile backer boards for example).

If you were able to bring the resin up to the frame level then yes, you could use our drains with resin flooring.

I am happy to help if you have any questions.

Kind regards

Adam S.

017 0927 3601

If I order today when can drain be delivered? Thanks

Hello,

These drains are available in our warehouse with next day delivery. If you place the order before 3 o'clock you will receive the goods on next business day.

Let me know if you have any questions.

Kind regards

Adam S

017 0927 3601

Does the drain come with drain cover and trap? Or do I have to buy this separate

Hello,

We sell are complete, they come with stainless steel channel, suitable grate and McAlpine waste trap included. You don't need to buy anything separately. You will receive everything you need to fit it straight after unpacking.

There's optional product available to be included to them - Waterproofing kit. Normally it costs £99 / 3 m2˛ but when included to the drain or tray price is reduced to £59 per kit. It's very useful especially for timber flooring.

I am happy to help in case of any questions.

Kind regards

David 020 7193 0953

Delivery tomorrow or Thursday?

Dear Customer,

If you purchased the shower tray yesterday before 3 o'clock it would be shipped and out for delivery today. We ship all the goods same day if the order is placed before 3 pm with next day delivery service.

For example if you order this tray today (Wednesday) at 2 o'clock you will get it tomorrow (Thursday).

Let me know if I can assist in any other way.

Kind regards

Peter T 020 7193 0953

Is it possible for me to purchase just the trap and if so how do I place an order?

Dear Customer,

We can supply just the trap suitable for that drain, it would cost 20 + 10 for delivery. They are currently unavailable on our website, to place the order please call me and I will arrange your order & payment over the phone.

Kind regards

David M 020 7193 0953

Hi, can you confirm the waste, trap and drain cover over are provided? Which drain pattern is provided? Thanks Tyler

Dear Tyler,

I can confirm that for the price which is visible on the product page you would receive:

- bloard with premachined slopes

- integrated stainless steel channel drain

- grate, in this particular case it would be tileable Pure grate that would be included

- McAlpine waste trap

You can also include a waterproofing kit to your order, but that's optional.

Let me know if you have any questions.

Peter T

020 7193 0953

Hi, can you please tell me if I order today when can it be delivered to Kent Paul

Dear Paul,

This product is available off-the-shelf, so if you order it before 3 o'clock it will be shipped same day with next day delivery.

I am happy to help if you have any other questions.

Kind regards

Matt

020 7193 0953

Do you sell the trap inserts for the wiper this wiper drain?

Hello,

We are able to supply a complete waste trap replacement, you would be able to take that waste trap from it and insert it to your drain.

Price of a new waste siphon trap is £25.

Please contact me and I will help you to place the order.

Kind regards

Adam 017 0927 3601

Hello, can this product be joined to make longer lengths ? we have a 2m wide wet room we need to put a slot drain along. Thanks Andy

Dear Andy,

Thank you for your question.

This drain is available in range from 500 to 1200 mm as a standard, off-the-shelf with quick delivery and is relatively cheap.

We could manufacture custom bespoke drain, which can be 2000 mm or even much more, it can be same as this drain but longer, but it would have increased price and delivery time (would need to be produced first).

For 2000 mm wide wet room, there are few options regarding the drain length:

1. You could go for 1200 mm drain and create slopes from every corner of the room to every corner of the drain (diagonal), so no matter where the water drops it will always flow towards that drain.

2. Custom 1700 mm drain. If you accept diagonal cuts of tiles (pattern similar to an envelope once the installation is over), we recommend to have at least 150 mm from the wall the the drain's edge.

3. Custom 2000 mm drain - same length as the room size, in such case you would have only a single or two-way slope, however fitting would be more complicated.

Maybe it would be good idea to have a look at our pre-sloped wet room kit, with sizes up to 900 x 1850 and possibility to have custom size too, up to 1200 x 2000 mm.

Please contact me which way to proceed you prefer and I will prepare you a quote.

Kind regards

David M 020 7193 0953

Hi I need two slotdrain one 300mmL and 700mm L tiling able over for contretemps floor I need for steam room

Hello,

The shortest drain length we supply as a standard is 500 mm. We could alternatively provide 300 mm long one as a custom, bespoke product, with increased price and delivery time, please contact me if that's acceptable.

Please find the quote:

Linear drain Sieme 500 mm Stone - £ 135.33

Linear drain Sieme 700 mm Stone - £ 147.69

Custom 300 mm long drain could cost approximate £200. Let me know if you're interested, send us an email and I will provide more details.

Kind regards

David M

020 7193 0953

Can electric underfloor heating be used on this product?

Dear Customer,

I confirm that our shower trays are suitable with underfloor heating if it's fitted on top of them.

They are based on XPS foam which is great insulator, therefore if UFH was installed under them, it would provide only limited warmth. Floor on top of the tray would not be as warm as on the rest of the room.

Please notice that the tray has 15 mm lip and that's the space you have to accomodate your tiles, UFH and tile adhesive. You should check how thick are your tiles and UFH if together are less than 15 mm it should be fine to be used on our tray.

Kind regards

David 020 7193 0953

I am interested in item Reference: 43498; do you ship to France and if yes; what cost?

Dear Customer,

We do ship to France, we can supply to any place in the EU actually. There's no additional fee, price shown on our site includes tax and delivery.

To buy something and have it delivered to France, please choose your country during checkout and that's it. Place a regular order.

I am happy to help if you have any questions.

Kind regards

David 020 7193 0953

Can you provide a video installation. instruction? Can the linear drain cover be tiled

Hello,

Unfortunately we do not have a video showing the process of fitting, however it's quite well descrbied on our fitting instructions help and support page available both for concrete and timber floors:

Wet room Kit shower tray installation instructions | Timber floor Wet room Kit shower tray installation instructions | Concrete floor It's very easy as you can see but that's why you actually but wet room tray base - to make fitting easy and fast.

Last name in the product indicates grating pattern, in this case it's Pure which means that the drain must be filled with tiles.

I am happy to help if you have any questions.

Adam S 017 0927 3601

Are you able to ship to Australia? What would the cost be? Thanks

Hello,

How many of them would you like to buy? Would this ba an order for a single product or do you want to order more of them, a pallet for example?

I think shipping is possible, what's the price and time acceptable for you that's the question.

Kind regards

David 020 7193 0953

How long take to be delivered to Romford (London)

Hello,

This product is available with same day shipping and next day delivery, therefore if you order it today or tomorrow (as today is a bank holiday and we cannot ship it) you will get it on next business day - Wednesday.

I am happy to assist if you have any further questions.

Kind regards

David M 020 7193 0953

What thickness of tile is recommended

Hello,

It depends on your floor base, for timber floor we highly recommend 20 mm thick board and that's because of floor boards' thickness. With proper installation they can be simply replaced. Please see our fitting instructions for more details.

Only real difference between each thicknesses is the slope. Thicker shower tray is steeper at the same time. It might be beneficial to prevent water from getting outside shower area if you think you will have plenty of water running through your shower, however the most important thing to achieve is to have tray flushed with rest of the floor level.

Kind regards

David 020 7193 0953

Can the 60mm deep drain be placed snugly against the walls, with the tile backer board sitting on top of the flange. Can the drain be set on a slightly lower screed bed along the width and length of the drain, can this be an alternative to the legs ...

Hello,

Drain is surrounded by 20 mm wide flange. If your tile backing boards are 20 mm thick, then yes, you should be able to fit the drain right against the wall and fit the backing boards in between the wall and drain grate. In addition we are able to manufacture custom drain with upstand flange, however unlike standard products available on our website it can take 6-10 business days to have it manufactured and delivered. Let me know if you're interested in such solution.

Regarding feet - they are not attached by default and are especially useful for timber flooring. If you don't require you can use for instance some cement to position them in the right spot and then proceed to screeding.

I am happy to help if you have any questions.

Kind regards David

What's the difference between this and the Ponente?

Dear Customer,

Invisible drain is suitable for the following materials: marble, vinyl floor, gres, hardened glass or exotic wood. In this drain, the level of the grating and the flange is the same, flush with the floor. There's no limit to the thickness of the finishing material. However, the surface of the drain must always be covered with some finishing material.

Regarding shower tray with the Premium Ponente drain, the grating and the flange aren't on the same level. There's a 15 mm difference between them and the grating itself is the final look, because it shouldn't be covered with finishing material. This is perfect drain for tiled floors, with tiles of standard thickness due to the lip, thanks to which you can nicely and easily finish the edges between the flange and the cover. Ponente is plain stainless steel pattern without any holes, solid bar of brushed steel.

If you have any questions I will be happy to assist.

Kind regards

Agnes D.
Customer service

020 7193 0953

What's the guarantee on this item please?

Hello,

We do have 30 days unconditional return right - if you receive the item and don't like it, you can just send it back to us and receive a full refund.

Manufacturer gives 10 years guarantee on that drain. We sold thousands of them and Customers are very happy with the product - we barely had any product with them.

Kind regards

David

What are your office opening hours ?Are you open on an Saturday please ?

Hello,

We are not working during weekends, sometimes we do reply to emails and phone calls.

You can visit our Rotherham warehouse from Monday to Friday, 9am - 6 pm.

Let me know if you have any questions about our products or service.

Kind regards

Adam 017 0927 3601

Do you sell the tanking liquid separately?

Hello,

Yes, tanking liquid is available separately, however it's less cost efficient. Waterproofing kit is available at comparable price and contains materials that you will probably need to use anyway.

There's special category in our store: Tanking liquid.

I am happy to assist if you have any further questions.

Kin regards

David 020 7193 0953

Linear drain Wiper 600 mm Elite Ponente Is this suitable for commercial use (gym changing roos)? and is it easy to keep clean please?

Hello,

This drain is entirely made of stainless steel so it's very solid. It's supplied with high flow rate waste trap which can take up to 38 l/min (UK building regulations require 24 l/min per shower) so should be fine for gym usage.

The grate included to the drain is liftable and after doing that waste is exposed from above, it can then be opened and easily cleaned. It's also supplied with hair trap so small items dropped into the drain won't be lost (rings for an instance).

We've actually supplied drains to gyms & schools already, that and some other model as well, we have not had any reports of failure and Customers were happy with them.

I am happy to assist if you require any additional info.

Kind regards

Is your Premium drain channel is 80 mm wide?

It is yes, please have a look at our drain comparison to see their specification at a glance.

Is that drain okay for tiled floor?

Dear Scott,

This drain is actually designed to be installed in tiled floor. It is perfect for tiles 4-14 as well as any material in similar thickness (mosaic, marble or stone).

In case your tiles are thicker please see our Invisible drain range instead.

I am happy to assist if you have any questions.

David M 020 7193 0953

Can the drain trap be placed to the left or right of the slot or must it be placed centrally? Thanks

Dear Henry,

Our standard drains have outlet centred. It's grooved during manufacturing process and cannot be altered. Waste trap is completely rotatable and adjustable if that helps.

If you were interested in offset drain we could create bespoke product with increased delivery time and cost. Let me know the distance from drain edge to the centre of the outlet you desire and I will prepare you a quote.

Thank you very much for being interested in our offer.

Kind regards

David 020 7193 0953

How long is delivery on this product please

Hi Stella,

this product is available with next day delivery so if you place your order before 3 o'clock today you will receive it tomorrow.

I am happy to assist if you have any other questions.

Kind regards

Adam 017 0927 3601

Can this be installed up against a wall?

Dear Andrew,

This drain is surrounded by stainless steel flange, which extends it's size by 30 mm on all four sides. Therefore you would have a small space in between the wall and the drain's edge.

If you could gring a hole in your wall and insert the flange there then yes, it could be installed right next to the wall.

Alternatively we could supply this drain with upstand flange, this would be bespoke product, with increased price and delivery time. More details together with quote has been sent to your email address.

Kind regards

I am happy to assist if you have any questions.

Kind regards

Adam 017 0927 3601

Hi Does the main body of this drain have weep holes built in to it? Thanks

Dear Jessica,

These drains are simple and most popular solution which is great for a regular wet room. They do not have second drainage - alternative way to have water trapped under the tiles to be drained. We do know about that, this feature is required for drainage to be installed in Scandinavia.

Our other drains - Elite - have that. They have a small gap between the vertical frame and flange surrounding them. They are more expensive though.

I am happy to assist if you have any questions.

Kind regards

Dave

Hi, can you offer any guidance on how to lay tiles on this product, can they be laid directly on the steel drain? Thanks

Dear James,

As I said over the phone, the biggest concern is the edges, you would need to make sure that they are not sharp and even. You can fit the tiles directly onto steel cover, it would be the best if you could use proper adhesive (PCI Collastic or Gorilla Epoxy for example). You should also have received small rectangular membrane piece that matches the cover shape. You should fix the cloth to the cover first and then tiles to the cloth. This can be done with tile adhesive.

Please find fitting instructions for Invisible drain attached to this message, it's shown there. But it's nothing complicated.

I have forwarded your query to the manufacturer and if they have anything additional interesting to say I will give you an update.

Many thanks for your order.

Kind regards

David 020 7193 0953

do you do wider channels than 84mm, i need one about 200mm by 4 mtrs.

Hello,

I am afraid we will not be able to supply wider channels. We can provide custom length drains and they could be 4000 mm or longer, however it would be equivalent of one of the standard drains available on our website. For example, Premium drain is 84 mm, we could supply it 4000 mm long. Elite is 48 mm wide, and it could be supplied in 48 x 4000 mm version.

Please notice that this is width of the cover (visible part). They are all extended by stainless steel flange which surrounds them for 30 mm or 21 mm respectively.

I am happy to assist if you have any questions.

Kind regards

David 020 7193 0953

How do you install this in timber floor

Dear Robert,

To fit this drain in timber floor you must:

1. Prepare sloped ply floor surface. Cover plywood with tile backer boards.

2. Cut a hole in the ply and the boards matching the channel shape.

3. Insert the drain into the cut hole so it sits on it's flange.

4. Put included sealing membrane onto drain's flange.

5. Waterproof the area surrounding the drain.

6. Proceed to tiling.

I am happy to assist if you have any further questions.

David 020 7193 0953

In installation of syphon trap(photos 5 & 8) silicone is mentioned as being applied,but I am not 100% sure as to where?Is it on on threads(?) of siphon outlet pipe and threads of screwdown siphon part.Any on base of trap body resting on wood support ...

Dear Charles,

There are 2 places where silicone can be used:

- to connect outlet of the siphon trap to your waste pipes,

- to connect the waste trap to the drain. Waste trap comes with part that must be screwed in from the top of the channel and it keeps the waste trap connected to the drain.

I will send you additional email with pictures showing these parts. Please notice that silicone is optional.

Thanks for being interested in our offer.

Kind regards

Adam 017 0927 3601

This looks great, I'm looking to have a 1200 x 2300mm walk in shower with a 1200 returning screen. This would be perfect (I think) I don't know what height I need though the intent was to use a 18 or 22 mm structural backing board and wanted this to ...

Dear Tom,

Thank you for being interested in our products. 1200 x 1200 would be fine shower tray for 1200 x 2300 mm wet room enclosed by a shower screen.

According to our fitting instructions, we recommend to remove floor boards, fix battens to the joints and mount at least 18 mm thick marine plywood in between the joints so the ply and joints are on the same level. Then you can fit the tray on top of that prepared supports.

In such case your tray just replace the floor board. If you want to use 18 mm thick backer boards on the remaining floor area I would recommend to go for 35 mm thick tray.

Kind regards

David M 020 7193 0953

Hi, is 20mm tile backer board suitable to lay directly onto floor joists to replace the old chipboard & then tile on top of? Is it strong enough for that? Cheers, LJ.

Dear LJ,

No. Tile backer board cannot replace floor boards.

You should:

- remove existing floor boards

- fix battens to the sides of the joints

- mount at least 18 mm thick marine ply in between the joists on top of the battens

- cover newly created floor with tile backer boards and proceed to tiling

I am happy to assist if you have any questions.

Kind regards

Hi. Is this product available in chrome finish?

Dear Maciek,

The shower drain you enquired about comes with tileable grating, therefore it's almost invisible once the installation is done. You would be able to see only a frame surrounding the tiles.

The drain is made of 304 stainless steel, which means it contains 18-20% chromium. It has silver-like colour and is brushed, therefore even if scratched will still look nice.

I am happy to assist if you have any questions.

Kind regards

David 020 7193 0953

Hi there, what is the flow rate for this product? Many thanks.

Hello,

The flow rate is limited by waste trap. There are several options of waste trap we can include to this drain and depending on the type of waste included it has different technical properties.

Standard waste trap that is included to the drain is a shallow type, with only 20 mm high water seal and 26 l/min of throughput.

If you require high flow rate waste (48 l/min) or deeper water seal (up to 50 mm) we can include a different waste trap. Please call us to arrange your order over the phone or just type your comment during the checkout and we will make sure you receive a proper product. Option to choose the waste trap is soon going to be added to our website.

Kind regards

David 020 7193 0953

how does the water completely go into the drain, or will you get water sitting around the drain at the bottom of the slope as there is no angle towards the drain

Hello,

You are right to notice that there is a flat area around the drain and that some very little amount of water will just pool around it, will not flow into the channel.

However this is not a problem as it will be a minimal amount of liquid, 1-2 mm deep. Anything more than that will be drained. Remaining water can easily evaporate.

There is now way it would move away from the flat rectangular area, because it's sitting at the lowest point.

I will be happy to assist if you have any questions.

Kind Regards

David 020 7193 0953

How does this come apart for cleaning?

Dear Sue,

Drain cover is liftable and it's only gravity that holds it down. There is a lifting hook included to each of our products, which makes it very easy.

After lifting the cover up waste trap is exposed which then can be opened and cleaned. Drain and waste trap have been tested and they are immune to most cleaning chemicals, even to acid cleaners.

Waste trap has a hair trap which prevents it from blocking the pipes. There also is a water seal that prevents foul smell from getting back to the shower area.

I will be happy to assist if you have any questions.

Kind regards

David 020 7193 0953

If I order the item now. When will it come?

Hi Andrea,

It's too late for us to ship it today, but if you ordered it now we would ship it tomorrow with next day delivery.

Orders placed before 3 o'clock are shipped same day. After 3 o'clock on the next business day.

Kind regards

David 020 7193 0953

Is this product suitable for use on vinyl floor? Do you have a fitting guide?

Dear Louis,

Yes, this product is suitable with vinyl floor covering. Please notice it's not a clamp drain, therefore there's no mechanical locking system. To fit the drain you would need to waterproof the floor area and then cover entire drain, including its cover with vinyl.

I am going to send you another email with fitting instructions attached.

Kind regards

David 020 7193 0953

I want a linier drain for a tile insert total height max 100mm with a drain pipe conection that can flow between the feet ie the linnier length oif the tray Price below  £ 200 ...

Dear David,

I think this drain will match your needs:

Linear drain Wiper 600 mm Premium Pure

it is a tile insert drain type, it's total height is 98 mm and waste trap supplied with the drain is completely rotatable and adjustable.

I will be happy to assist if you have any other questions.

Kind regards

David 020 7193 0953

will I get instruction how to fix it

Dear Wilhelm,

You can see installation video and instructions on this page, on the other tab. 

It should have also been sent you in the same package as the drain was. I am going to send you fitting instructions in another email now.

Kind regards

David 020 7193 0953

do u have it in Antique gold color?

Hello,

No, unfortunately, this drain comes unpainted, with a brushed steel finish.

Kind regards,

Adam, 017 0927 3601

Hi, on this product, can you change the waste, for a high flow waste? Thanks

Dear Cliff,

By default we include McAlpine waste trap with 26 l/min capacity, which exceeds building regulations which are 24 l/min and our tests have shown that a normal shower with a single shower head has usually requirement for 16-17 l/min.

If you require different waste trap, no problem, we can offer 8 waste trap types suitable for that drain. They have different flow rates, water seal height and space requirements.

You can see comparison of the options available here:

http://wetroomsdesign.co.uk/download/waste-traps-comparison.pdf

The best way to place an order with a different than default waste is to call me and I will arrange your order over the phone. It will soon be possible to change the waste before ordering the product from website directly.

Kind regards

David 020 7193 0953

Hi, why does it say for the Linear drain Wiper 700 mm Premium Pure that the shower has to be at least 1m wide? Thanks

Dear Paul,

It needn't to be, it's our recommendation. 15 cm from each side will allow you to create 4 way slope easily. We do offer 1000 mm wide trays and they have 700 mm long drains as a standard. 

In 1000 mm wide trays 800 and 900 mm drains would work fine, the space from the side of the drain to the wall would only be smaller. 1000 mm drain in fact is 1060 mm including surrounding insulation flange. You would need to install the drain under the wall or raise the walls on the flange but it would also be possible to install 1000 mm long drain in 1000 mm wide shower.

I will be happy to assist if you have any questions.

Kind regards

David 020 7193 0953

We have the wiper tanking kit and have the instructions for the liquid and primer but nothing that says how the sealing tape/membrane is applied to this layer ? Ie: do we need to let it tac or does it go straight onto the tanking liquid ?Any advise ...

Dear Tracey,

Sealing membrane should be applied after applying first layer of tanking liquid. It works as a great adhesive to stick sealing membrane. If the first layer is already dry, you can use tile adhesive which also works well.

Everything should be covered with another tanking liquid layer afterwards.

Kind regards

David M 020 7193 0953

Does the product come with the white trap and short length of piping, as shown in the picture?

Dear Colin,

I can confirm that the product comes with every part shown on the first product picture, including waste trap and piping.

There are various different waste traps available for this gully, le tme know if you're interested and I will send you more details.

Please notice that this product is not recommended for wet areas such as showers, because it lacks insulation flange and membrane. You should be looking at Premium version of that drain instead.

Kind regards

David 020 7193 0953

Hi, I bought a classic 500 3 years ago and am now redoing the floor in our showeroom and would like to have the classsic PURE that I tile onto. Are you able to supply this part without the waste and tray?

Dear Jamie,

Yes we can supply them without a trap and tray. Actually they are delivered without a tray by default.

To receive them, please buy them from our website and leave a note with your request during checkout, we will refund the waste traps price back to the same card you paid with after the order is placed.

Alternatively please tell us how many drain you would like to buy and we will reply with a voucher that allows to reduce total cart value appropriately.

I will be happy to assist if you have any questions.

Kind regards

David 020 7193 0953

Can you deliver this drain to Rome, Italy?

Dear Jacob,

I can confirm that we are able to deliver this drain to Rome. It would take few days until the drain would arrive and there would be additional fee.

If you are interested please call me and I will arrange your order over the phone.

Kind regards

David 020 7193 0953

How do I determine the size of waterproofing kit I might need?

Dear Sean,

Joints between the tray and rest of the floor and the walls is the most important part that needs to be sealed off 3 m2˛ of waterproofing kit is enough for that, should also last to cover the tray itself with it as well with 2 coats.

If you wanted to waterproof more space, maybe even entire floor, then you should go for 6 m2˛.

I will be happy to help if you have any questions.

Kind regards

David 020 7193 0953

Hello - your kit does not specify that it includes a key to tighten the waste pipe. Please confirm how this is done? Thanks

Hello,

The key works like a wrench, you just need to assemble all waste trap parts together and then push the key from above and turn it around few times.

It should tighten the screw and connection between the waste to the drain.

I will be happy to assist if you have any questions.

Kind regards

David 020 7193 0953

Hi, what is the difference between Invisible and pure drain cover?

Hello,

I talked to you over the phone but I will leave reply here for other Customers as well.

Both drains are tileable. Invisible is more versatile type, where there's no restriction for floor finish material thickness. 

Pure has a vertical frame which is 15 mm deep. Therefore it will accept tiles 4-14 mm thick. Frame makes tiling easier.

Invisible doesn't have any frame at all, therefore it's suitable with any floor finish material thickness. It's a perfect drain for marble, stone or even vinyl.

I will be happy to assist if you have any questions.

Kind regards

David 020 7193 0953

If I send you a picture can you confirm if my current floor/water gully was supplied by you in about 2012. It looks identical to your one. My mosaic tiles have started to crack and lift. Do I need to replace everything to allow fresh tiles to be lai ...

Dear Lewis,

It's very unlikely that this drain is delivered from us, since I am not able to find any customer with your details.

However, please measure the length, width and depth of the drain and we will see if we have anything that would fit.

If the drain is ours we could just replace the cover. If it's not supplied by us I am afraid it will need to be ripped off from the floor and installed from scratch.

Kind regards

David 020 7193 0953

Information states drain grate is able to be tiled over and also it can be removed for cleaning, is this the case?

Dear Mel,

There are 2 metal parts, channel integrated to the board and removable cover. If the cover is tiled in, it can still be lifted with a special hook, which is always included.

I will be happy to help if you have any questions.

Kind regards

David M 020 7193 0953

Are you delivering materials,? Shower tray former ?

Dear John,

Yes we are delivering as usual. Most products are still available for next business day.

I will be happy to assist if you have any questions.

Kind regards

David 020 7193 0953

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