Wiper Solid Eye mineral resin shower tray 900 x 1200 mm

Dear Customer,

I can confirm that we can ship to any country within the European Union. Delivery fee may vary for other countries, but for France standard free delivery applies.

You can place the order online, there should be an option to choose France as country for delivery. If you find it troublesome please call me and I will try to help to place the order over the phone.

David

020 7193 0953

Dear Customer,

I can confirm that the grating can be lifted up after installation is over, to access the siphon trap from above for cleaning. It can be simply opened and standard bathroom cleaning detergents can be used.

Linear drain channel is already integrated and waterproofed so it cannot be moved, however grating is removable part.

If you have any questions I am here to help.

David 020 7193 0953

Dear Customer,

I can confirm that this product is suitable for both concrete and timber flooring. There's only requirement that it needs to be underboarded beneath entire surface. You can see fitting instructions here:

Fitting instructions

If you have any questions I am here to assist.

David 020 7193 0953

Dear Customer,

We include suitable McAlpine siphon trap with pipe to every drain we sell. It features 26 l/min capacity, which is slightly more than standard, 20 mm water seal and pipe diameter of 1.5''. It is completely rotatable and adjustable, which gives flexibility with fitting. Product has everything needed to be installed, so yes, it is ready to be connected to your waste system straight after unpacking.

David 020 7193 0953

Dear Customer,

Tile backer boards need to have proper thickness. Distance from the shower tray surface to the top edge of the vertical frame of integrated drain is fixed, 15 mm, so is the maximum thickness for all your material that is going to be fitted on top of it. If your tiles are for example 8 mm, then 6 mm tile backer board should be used and 1 mm layer of tile adhesive.

Boards need to be cut diagonally, to match the angle of the premachined slopes on top of the shower tray. Backer boards can be stuck to the shower tray with tile adhesive, as the tray is covered with material that connects to tile adhesive well on both sides.

Hope that helps, if you have any questions I will be happy to assist.

David 020 7193 0953

Dear Customer,

I can confirm that we can create custom shower tray made to size, it would cost more and we would need more time to deliver (6 business days) but yes, we can basically create any shower tray which is smaller than 2000 mm x 1200 mm. It will probably cost more approximately £50 more than standard shower tray of similar specification.

Please send us dimensions, thickness, drain position, it's style and if you require any waterproofing kit to our email: shop@wetroomsdesign.co.uk. I will prepare proper technical diagram, quote and will reply with all the necessary details.

I am happy to help in case of any questions.

David 020 7193 0953

Dear Graham,

I am sorry to hear about your mom, we've got an article that you might find interesting: 3 More Benefits of a Walk In Shower When You Have Mobility Issues.

Regarding your query, 900 x 1700 is one of our standard wet room kit size. They are available in versions with Linear or Square drain. Basically after buying them you will receive everything you need: 900 x 1700 premachined board (falls from every corner of the tray to every corner of the drain) integrated stainless steel channel, grating pattern (6 available) and suitable McAlpine waste siphon trap. 

In addition, you can choose to include the waterproofing kit. Each kit increases the price by £59, so if you went for 6m2˛, it would cost additional £118 total. With the waterproofing kit, you have everything you need to fit the wet room kit and seal it, after doing this it's ready for tiling.

If you have any questions I will be happy to help.

Adam 017 0927 3601

Dear Customer,

Only Showerlay Wiper Invisible are suitable for vinyl floor covering. Other shower trays have vertical frame of 15 mm, so you would need to accomodate that space (best with tile backer boards) to bring it to the frame level, so vinyl sheet is flushed with the drain. If you are able to do this, then you can use any Showerlay, if not, only Showerlays with Invisible drain will be suitable for you.

Peter 020 7193 5485

Dear Simon,

The Showerlay comes with already integrated and waterproofed 500 mm long stainless steel channel drain. Shower tray itself doesn't require additional waterproofing, however we always recommend to do this, especially for timber flooring. Floor/wall joints as well as the splash area should be protected against water and that's where the tanking kit comes really handy.

Waterproofing kit which can be included to this product, is very efficient, one kit covers 3.2 square metres, contains 4kg tanking liquid, 1l primer, 10m sealing tape, 2 corners and 2 pipe collars. It can be purchased for £59 each, while normal price is £99.

If you have any questions I will be happy to help.

Adam 017 0927 3601

Dear Ryan,

There are 3 thicknesses available: 20, 28 and 35 mm and they state how thick shower tray is on the edges. They are much shallower near the drain, which is a result of having premachined diagonal slopes towards the drain.

Floor boards are usually 20 mm thick and to install the shower tray you need to remove them to expose the joists, create battons, fix them to the joists and then mount at least 18 mm thick marine ply between the joists. This will create solid even support for wet room kit, which requires to be underboarded beneath entire surface. 

By doing this, you will actually replace the floor board with tile backer board and this will allow to avoid total floor height increase.

Alternatively you can lay the shower tray straight on top of the floor boards but you will need to use tile backer boards to bring up rest of the floor height to the shower tray level.

You can find range of tile backer boards here.

Peter 020 7193 5485

Hello,

Showerlay wet room kit former is available for next day delivery and same day dispatch if order is placed before 3 o'clock. Our courier, TNT delivers from 9am - 6pm. Tracking number with shipping confirmation is sent just after goods are in transit. There's no additional delivery cost.

If you have any questions I will be happy to help.

Peter 017 0927 3601

Dear Customer,

Do you mean u-bend tube?

No, you don't need to buy anything separately, we include McAlpine waste trap with water seal of 20 or 50 mm height and that' enough to prevent the smells from getting back to the shower.

If you have any questions I will be happy to help.

David 020 7193 0953

Dear Customer,

It depends on your total shower area. Is 800 x 1200 total size of the floor in your shower or is it extended by drying area? If not, one waterproofing kit will be more than enough. Each waterproofing kit covers 3.2 square metres with 2 layers.

Wet room kit comes with drain already integrated and waterproofed so main points of concern are floor/wall joints. The kit is the best for this as it contains 10m sealing tape, 2 corners and 2 pipe collars. If you can spare the tanking liquid, extra waterproofing is always good and should be used to protect the shower area and splash area (extends the shower area by 500 mm off each edge).

We have 30 days unconditional returns right policy so you might want to buy additional kit and if you don't use it you can send it back to us for a full refund.

If you have any questions I will be happy to help.

David 020 7193 0953

Dear Customer,

While the grates themselves are not available on our website to purchase, we can supply and sell them. There's 500 mm long linear drain integrated with this shower tray and the grates are interchangeable, so you can purchase any of 6 available grates for this shower tray.

Please call us 020 7193 0953 Mon-Fri 8am-5pm to arrange payment and place the order.

DavidÂ

Dear Customer,

Biggest difference between thicknesses of the board is the slope the shower tray provides. Thicker shower tray provides sharper slope. This might prevent water from pooling if plenty of water will be going through the shower, although even 20 mm thick tray provides sufficient gradient to make water flow towards the drain. As the bottleneck of the flow rate is the waste siphon trap and we include exactly the same to any thickness it does not determine maximum capacity of the shower tray which is always 26 l/min.

For timber flooring 20 mm thick tray is recommended, because floor boards usually are 18 mm thick and by proper installation you can avoid increasing rest of the floor height. If you have much space you can go for thicker tray if you prefer to have steeper shower.

20 mm thick trays are the most popular one, therefore we carry largest amount of them in our warehouse for next day delivery. Some of 35 mm thick trays might be available within 3 business days.

If you have any questions I will be happy to help.

David 020 7193 0953

Dear Customer,

We are able to supply grates replacement for our drains, though they are not available on our website as a separate products. Please call us 020 7193 0953 Mon-Fri 8am-5pm and we will place the order for you over the phone. For your information they are interchangeable so you can choose any of the 6 available patterns.

Looking forward to hearing from you.

David 020 7193 0953

Dear Customer,

These shower trays are available with next day delivery. We currently have over a dozen of them in our warehouse. There's a deadline of 3 o'clock to have them shipped same day. Waterproofing kit has no impact on delivery time, we do have plenty of them, no matter if you order them or not order will not be delayed.

Let me know if you have any additional questions, I will be happy to help.

Kind regards

David 020 7193 0953

Dear Paul,

This product is available off-the-shelf, so if you order it before 3 o'clock it will be shipped same day with next day delivery.

I am happy to help if you have any other questions.

Kind regards

Matt

020 7193 0953

Hello,

Thank you for your questions.

Those products are relatively new in our offer, therefore unlike other products it's not available with next day delivery.

If you order it today it should arrive within 3-5 business days. We would inform you if any delays were to occur.

Kind regards

Hello,

Those products are very similar. There's only slight difference in grating. Standard grate edges are rounded, while Stainless steel has right angles.

Regarding flow rate - we cannot retrieve this information from the manufacturer, however they have like standard 26-32 l/min throughput.

To be honest with you - this type of product is not that popular and I would personally recommend to go for similar, but better Premium drains.

Kind regards

David 020 7193 0953

Hello,

We are not working during weekends, sometimes we do reply to emails and phone calls.

You can visit our Rotherham warehouse from Monday to Friday, 9am - 6 pm.

Let me know if you have any questions about our products or service.

Kind regards

Adam 017 0927 3601

Hello,

Yes, tanking liquid is available separately, however it's less cost efficient. Waterproofing kit is available at comparable price and contains materials that you will probably need to use anyway.

There's special category in our store: Tanking liquid.

I am happy to assist if you have any further questions.

Kin regards

David 020 7193 0953

It is yes, please have a look at our drain comparison to see their specification at a glance.

Dear Alasdair,

Yes. Even 20 mm thick tray provides sufficient slope for free water flow. We have tested that even with 0.5% of slope water will still be drained, while the tray has approximately 20 mm. However thicker tray provides more slope so if you're planning to have plenty of water going through your shower area it may be a good idea to choose a thicker one.

I am happy to assist if you have any questions.

Kind regards

David 020 7193 0953

Dear James,

As I said over the phone, the biggest concern is the edges, you would need to make sure that they are not sharp and even. You can fit the tiles directly onto steel cover, it would be the best if you could use proper adhesive (PCI Collastic or Gorilla Epoxy for example). You should also have received small rectangular membrane piece that matches the cover shape. You should fix the cloth to the cover first and then tiles to the cloth. This can be done with tile adhesive.

Please find fitting instructions for Invisible drain attached to this message, it's shown there. But it's nothing complicated.

I have forwarded your query to the manufacturer and if they have anything additional interesting to say I will give you an update.

Many thanks for your order.

Kind regards

David 020 7193 0953

Dear Andrew,

I will ask manufacturer for some pictures and will send them over to your email as soon as their reply. Please notice that it always depends on your monitor and camera settings therefore I am afraid we will never be able to show how it really looks.

You can specify RAL colour you want the shower tray to be manufactured in though. This should ensure it will look exactly how you want.

Kind regards

Dear Katy,

Yes, they can be installed flushed with the floor (just like in wet rooms) or on top of the existing floor, like tranditional shower trays.

We do have a warehouse in Rotherham, where you can come, see and pickup our products, unfortunately we do not have a lot of the Duplach shower trays there.

Kind regards

David 020 7193 0953

Dear Rob,

760 x 1650 is not one of standard size of Duplach trays, they also cannot be trimmed down to size, however it is possible to receive them in a bespoke size.

It would take longer to receive them and the price would also be increased, however it is possible.

I am going to prepare a personal quotation and send it to your email soon.

Kind regards

Dear Marina,

Price for Shower Tray Duplach 900 x 1200 mm Stone 3D Black Marble is £ 518.00.

Please notice that products of that type require longer delivery times, please let me know what's the size you require and I will reply with estimated time arrival.

I will be happy to help if you have any questions.

Kind regards

David 020 7193 0953

Dear John,

Yes we are delivering as usual. Most products are still available for next business day.

I will be happy to assist if you have any questions.

Kind regards

David 020 7193 0953

Hello,

Thank you for your question.

There are 2 ways to install the tray, first most common one is to have it installed flushed with rest of the floor. The tray itself doesn't need insulation boards as it is based on XPS which is material providing great insulation itself.

Alternatively you can create a frame that the tray would sit onto. This may be a better solution if you prefer the same insulation under the tray as under rest of the floor. However in this case, you would have a step up, which most people want to avoid.

Many thanks for being interested in our products.

Kind regards

David 0800 060 8859