FREQUENTLY ASKED QUESTIONS

Accessories

Dear Sirs, we are intresting in 3 meters width waterproofing membrane? Is it possible to produce such? It would be regular 400-500 sq m orders per month. Thank you!

Hello,

Those membranes are only available in 1 or 2 m widths. I can speak to the manufacturer if 3 m version can also be made, however it would be hard to transport and would be significantly more expensive.

Please let us know if 1 or 2 m versions are acceptable and we will prepare a special offer for you because of the wholesale nature of your request.

Kind regards

Adam S

017 0927 3601

can i fix Imperboard direct to a timber stud wall [ without ply shearthing ] and if so what centres are the studs best set at? thanks j

Dear Customer,

Yes you can fix to a timber stud wall. You can use 10 or 12mm: 10mm - 300mm centres, 12mm - 400mm centres.

I am happy to assist if you have any questions.

Kind regards

how long after manufacture can i use it. I've got 2 bags that i purchased from you last august 1 batch number 21/18. and 1 29/18. thanks

Dear Daniel,

Shelf life of the Nanofug Premium is 12 months, therefore as long as it's not been opened it can still be used within several months.

If the bags have been opened they are probably no longer usable and you will need to supply a new product.

I will be happy to assist if you have any questions.

Kind regards

David 020 7193 0953

How do I secure this to a screed floor, can I use tile adhesive? Can I secure this direct to a brick wall?

Dear Jo,

Thank you for being interested in our products.

Tile backer boards can be stuck down to the floor with tile adhesive, however you need to use washers and screws to fix them to the walls.

I will be happy to assist if you have any questions.

David 020 7193 0953

Hi, can you tell me what the convention is for Right hand or Left hand entry wet room screent?

Dear Joe,

Please see official reply from the manufacturer:

"The left hand entry and right hand entry screens are built and assembled the same way, the only difference is which side of the glass has got clear shield on."

Let me know if you have any further questions.

Kind regards

David 020 7193 0953

Hi, is this product suitable to use as insulation boards for underfloor heating when the floor is then going to be tiled? Does it need to be laid on top of plywood (what thickness is recommended?) or can it go straight on the joists ?

Hello,

Yes, those boards are based on material which provides good insulation, can be used as boards for UFH.

They need to be laid on marine ply, are not strong enough to be installed without underboarding. You can install marine ply in between the joists (on the battens) though to avoid total floor height increase.

I will be happy to assist if you have any questions.

Kind regards

David 020 7193 0953

If I ordered 5L of PCI Gisogrund before 12.00 midday today what is the best delivery time you can provid to NP20 5AH

Dear Ken,

You can place the order before 3 o'clock to have it shipped same day.

The best what we could do is tomorrow before 9 am, but there would be additional £20 delivery fee.

We could also send it for £10 with before noon delivery.

Lastly for free for just tomorrow delivery.

Same applies for packaging of 10l. Please call me to arrange the order.

I will be happy to assist if you have any questions.

Kind regards

David 020 7193 0953